topic Re: E00027 error in payment responses for production transactions by profiles in Integration and Testing

E00027 error in payment responses for production transactions by profiles

jdumaya — Sun, 24 Apr 2016 10:25:49 GMT

Hi,

My developer keeps on getting the E00027 Card code is required error using the Hosted CIM platform:

<?xml version="1.0" encoding="utf-8"?><createCustomerProfileTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><messages><resultCode>Error</resultCode><message><code>E00027</code><text>Card Code is required.</text></message></messages><directResponse>3,2,33,Card Code is required.,,P,0,424400007,,299.99,CC,auth_capture,..............,,,,,,,,,,,,,,EBC08A34587CF5B920626CDCE592793F,,,,,,,,,,,,,XXXX0926,Visa,,,,,,,,,,,,,,,,</directResponse></createCustomerProfileTransactionResponse>

Right now the card code is not required to create a customer profile
But it appears the Card code is required to complete a transaction with authorize.net.

Could you please help fixing this issue?

Re: E00027 error in payment responses for production transactions by profiles

RichardH — Sun, 24 Apr 2016 16:32:36 GMT

Hello @jdumaya

You can lookup response codes and integration suggestions using our response code lookup tool: http://developer.authorize.net/api/reference/responseCodes.html?code=33

Richard

Re: E00027 error in payment responses for production transactions by profiles

jdumaya — Sun, 24 Apr 2016 21:29:36 GMT

Thanka Richard.
There are no fields set to 'required' in my payment form, but I have set the security code to 'required'.
Even when setting the security code to 'required', we keep seeing the same error.
Please help

Thanks.