topic Re: E00027 error when refunding with token and masked Routing/Acc# (CIM) in Integration and Testing

E00027 error when refunding with token and masked Routing/Acc# (CIM)

aleon — Thu, 02 Jun 2016 14:29:38 GMT

Hello.

E00027 error when refunding with token and masked Routing/Acc#

I recieve E00027 The transaction cannot be found error. I do refund with token and masked Routing and Account numbers.

My request:

<?xml version="1.0" encoding="UTF-8"?>
<createCustomerProfileTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
   <merchantAuthentication>
      <name>***</name>
      <transactionKey>***</transactionKey>
   </merchantAuthentication>
   <transaction>
      <profileTransRefund>
         <amount>12.34</amount>
         <bankRoutingNumberMasked>XXXX1891</bankRoutingNumberMasked>
         <bankAccountNumberMasked>XXXX6789</bankAccountNumberMasked>
         <transId>20000958700</transId>
      </profileTransRefund>
   </transaction>
</createCustomerProfileTransactionRequest>

Does it even supposed to work? Am I missing something? Original transaction (20000958700) was made via token.

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

RichardH — Thu, 02 Jun 2016 14:44:37 GMT

Hello @aleon

It may be simpler to use a refund transaction using the transaction id.

http://developer.authorize.net/api/reference/index.html#payment-transactions-refund-a-transaction

Richard

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

aleon — Mon, 06 Jun 2016 13:47:05 GMT

@RichardH

The problem is that suggested approach isn't convenient for me. If it's possible to make refund <createCustomerProfileTransactionRequest> - it will be much easier for my existing integration.

Such request works for CC flawlessly.

Re: E00027 error when refunding with token and masked Routing/Acc# (CIM)

aleon — Thu, 09 Jun 2016 11:51:24 GMT

*bump*