Cancelling a subscription after current occurence

cyf — Fri, 02 Sep 2016 20:38:23 GMT

We have an online subscription-based application that bills users in advance using recurring billing. Is it possible to cause the subscription to cancel at the end of the current occurence rather than immediately? Bill cycles are based on when they register the account so it's not possible to just take today + the interval.

Re: Cancelling a subscription after current occurence

Joy — Tue, 06 Sep 2016 16:23:51 GMT

Hi cyf,

I believe you are wanting to automate the cancellation of your subscription after the next payment. If you need to cancel a subscription you will need to initiate the cancel request manually, otherwise if you want it automated you will need to setup the number of occurencess then the system will complete the subscription after the set number of payment schedules.

This is a good feedback that I suggest you post to our Product Ideas. This page is actively monitored by our internal developers.

Thanks,

Joy

topic Cancelling a subscription after current occurence in Integration and Testing

Cancelling a subscription after current occurence

Re: Cancelling a subscription after current occurence