topic Re: Transactions taking a long time to settle in sandbox account? in Integration and Testing

Transactions taking a long time to settle in sandbox account?

kofhearts — Wed, 07 Sep 2016 07:51:10 GMT

I use sandbox account for development and testing. The unsettled transaction list for sandbox account shows a list of transactions starting from date sept 1 2016 which are in pending states. I am wondering whether there is a problem in the system currently that is preventing transactions to be settled on schedule. When will the transactions be settled and the settlement will be back on schedule? I appreciate any help! Thanks!

Re: Transactions taking a long time to settle in sandbox account?

RichardH — Wed, 07 Sep 2016 15:15:34 GMT

Hello @kofhearts

I've reported your issue to the product team for analysis.

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Thanks,

Richard

Re: Transactions taking a long time to settle in sandbox account?

RichardH — Wed, 07 Sep 2016 17:05:59 GMT

Our operations team has corrected this issue and you should see your sandbox transactions settle very soon.

Richard