topic Refund / Void Transaction ID in Integration and Testing

Refund / Void Transaction ID

zappullae59 — Sun, 11 Sep 2016 14:15:44 GMT

Hi, I am using AIM and have a questions regarding a CREDIT or VOID transaction. I am setting fields amount, last 4 digits of the card and the transaction id of the orginal charge transaction. The transaction is processed fine. Is there a new transaction id generated for the CREDIT or VOID transaction and returned in response? Any help would be appretiated...ed

Re: Refund / Void Transaction ID

RichardH — Mon, 12 Sep 2016 15:40:29 GMT

Hello @zappullae59

A void will not generate a new transaction id since you are effectively cancelling the transaction.

A refund will result in a new transaction id being issued.

Richard

Re: Refund / Void Transaction ID

zappullae59 — Mon, 12 Sep 2016 17:03:23 GMT

Thanks Rich. Is a Redund the same as a CREDIT transaction? I found a tip on the forum, first try to VOID the transaction if that fails I then try a CREDIT. Works nicely.

Re: Refund / Void Transaction ID

mkienenb — Mon, 12 Sep 2016 19:13:43 GMT

Yes, a refund is the same as a credit.

And these days, I'd recommend using the transaction api to fetch the original transaction to determine if it is settled. If settled, use a credit. If unsettled, use a void. I used to use "void then credit" before this was possible.

Also remember that you can partially credit a transaction, but you can only refund the full amount in the case of a void.

http://developer.authorize.net/api/reference/index.html#transaction-reporting-get-transaction-details

Re: Refund / Void Transaction ID

zappullae59 — Tue, 13 Sep 2016 13:25:25 GMT

Fantastic. Thanks for the help

Re: Refund / Void Transaction ID

Nilam — Tue, 15 Nov 2016 12:38:43 GMT

can anyone tell me for refund process i don't want to use account number and expiry date. i want to refund a customer using its transaction id. is it possible?

Re: Refund / Void Transaction ID

mkienenb — Tue, 15 Nov 2016 12:57:46 GMT

No, you cannot yet use just the transaction id for a void or refund. Vote for adding that functionality here:

refundTransaction should not require anything other than original transaction ID

https://community.developer.authorize.net/t5/Ideas/refundTransaction-should-not-require-anything-other-than/idi-p/53586

For now, you have to provide the last four digits and the expiration date. However, if all you have is the transaction id, you can query authorize.net for the last four digits and expiration date.

Re: Refund / Void Transaction ID

quickskgm — Wed, 23 Aug 2017 00:09:23 GMT

I am trying to refund a transaction to a retail account through API. It's saying this type of operation is not supported in this market type. Any of you know how to resolev the same?

Re: Refund / Void Transaction ID

ESalaj — Wed, 08 Nov 2023 18:55:35 GMT

Can I refund a transaction that was successful but now the credit card is expired?