topic Re: Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module in Integration and Testing

Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module

matixtatic — Tue, 18 Oct 2016 22:47:42 GMT

I have been able to configure a hotspot+user manager - microtik router with Router OS 6.37 to use Authorize.net as payment. After signing up to create a new account for the hotspot, I am redirected to https://test.authorize.net/gateway/transact.dll , as user manager is set to "Test Gateway" mode. I have created a developer sandbox account and it's set to LIVE mode as indicated in other posts, but I still get the Merchant Invalid (13) error.

Has anyone worked with this? http://wiki.mikrotik.com/wiki/User_Manager/User_payments#Authorize.Net_setup

This is the configuration screen for microtik and I have inserted all the information from https://sandbox.authorize.net/

I've tried everything and I am currently out of options. No matter what I do, I get error 13. Has anyone faced this issue?

I am willing to pay a fee if someone has fixed this problem.

Thanks in Advance.

Re: Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module

RichardH — Fri, 21 Oct 2016 14:50:32 GMT

Hello @matixtatic

I would suggest confirming your credentials using the API Reference. Use the Try It tab under Authentication.

http://developer.authorize.net/api/reference

Richard

Re: Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module

matixtatic — Fri, 21 Oct 2016 16:53:23 GMT

Thanks for the reply, Richard.

I've tried and my credentials seem to be OK. Any ideas?

<messages>
    <resultCode>
      Ok
    </resultCode>
    <message>
      <code>
        I00001
      </code>
      <text>
        Successful.
      </text>

Re: Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module

RichardH — Fri, 21 Oct 2016 17:48:48 GMT

I'm unable to see your image. But the next thing to check would be that you've entered an MD5 has value in the merchant interface and entered the same value in your configuration. This is basically a shared secret between systems.

Richard

Re: Sandbox Error 13 - Microtik Hotspot(User Manager) Authorize.net module

matixtatic — Fri, 21 Oct 2016 18:34:03 GMT

Here's a link to the image:

Image Direct Link

I've created a new MD5 value under settings > MD5 Hash and inserted it in the configuration and I'm still having issues. Could this be a firewall/NAT issue?

Thanks