https://community.developer.cybersource.com/t5/Integration-and-Testing/Orders-Timing-Out-and-Getting-Canceled/m-p/56019#M30838 <P><a href="https://community.developer.cybersource.com/t5/user/viewprofilepage/user-id/20781">@jessicalatta1</a></P> <P>&nbsp;</P> <P>This error suggests that the gateway was unable to contact your website and report the results of the transaction. &nbsp;You would need to contact WooCommerce for additional assistance.</P> <P>&nbsp;</P> <P>Richard</P> Mon, 24 Oct 2016 14:46:20 GMT RichardH 2016-10-24T14:46:20Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Orders-Timing-Out-and-Getting-Canceled/m-p/56011#M30830 <P class="p1">Hey all, did something change with the gateway? We are suddenly getting orders that show they are cancelled. BUT we get notified that their card went through. The Orders page shows that the payment timed out so it was cancelled. Any ideas? We’re using WooCommerce, BTW.</P> Fri, 21 Oct 2016 18:00:31 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Orders-Timing-Out-and-Getting-Canceled/m-p/56011#M30830 jessicalatta1 2016-10-21T18:00:31Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Orders-Timing-Out-and-Getting-Canceled/m-p/56019#M30838 <P><a href="https://community.developer.cybersource.com/t5/user/viewprofilepage/user-id/20781">@jessicalatta1</a></P> <P>&nbsp;</P> <P>This error suggests that the gateway was unable to contact your website and report the results of the transaction. &nbsp;You would need to contact WooCommerce for additional assistance.</P> <P>&nbsp;</P> <P>Richard</P> Mon, 24 Oct 2016 14:46:20 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Orders-Timing-Out-and-Getting-Canceled/m-p/56019#M30838 RichardH 2016-10-24T14:46:20Z