topic Re: Invoice number Null in Integration and Testing

Invoice number Null

swdesign — Wed, 02 Nov 2016 16:41:48 GMT

We are using the SIM intergration and it seems like more and more frequently errors are occuring after a client makes a payment. We have narrowed it down to being that the invoice nubmer is null at that time. We have not made any changes in this area in years so why is this happening more and more and what can we do to fix it?

In the transaction details in the Auth.NET account the invoice number is there. It just appears to not be properly sent back to us via the AuthorizeNet.SIMResponse.

Re: Invoice number Null

RichardH — Wed, 02 Nov 2016 17:20:02 GMT

Hello @swdesign

Are you able to duplicate this in the sandbox? If so, it would help to see a sample request and relay response with any sensitive information removed.

Richard

Re: Invoice number Null

swdesign — Wed, 02 Nov 2016 18:36:02 GMT

I think we have figured out the issue! Thanks!