topic Re: Responsive CIM Form (hosted form) Needed in Integration and Testing

Responsive CIM Form (hosted form) Needed

Paul-NorthShore — Wed, 02 Nov 2016 17:29:38 GMT

Responsive CIM Form (hosted form) Needed

We use the CIM Hosted Form option and we're currently trying to set up a responsive version of our site. Unfortunately, we've hit a huge roadblock because of the way the form is designed. The layout makes no concessions to any kind of a responsive approach, so it doesn't fit into our current redesign. We had to enable horizontal scrolling so the user could access all of the form fields.

So here's my question: Is this problem unique to my particular situation or are there other companies that also have an issue with this? If so, please respond to this thread so we can show auth.net that this is a solution that is long overdue.

Thanks in advance,

Paul

Re: Responsive CIM Form (hosted form) Needed

RichardH — Wed, 02 Nov 2016 17:32:22 GMT

Hello @Paul-NorthShore

We now offer a replacement for Hosted CIM. Using Accept Customer, you can display a responsive form for managing customer profiles.

https://developer.authorize.net/api/reference/features/customer_profiles.html

Richard

Re: Responsive CIM Form (hosted form) Needed

Paul-NorthShore — Wed, 02 Nov 2016 17:44:01 GMT

Hi Richard,

Are the tokens still stored on Auth.net servers? That's why we're using the hosted form to begin with.

Re: Responsive CIM Form (hosted form) Needed

RichardH — Wed, 02 Nov 2016 17:48:30 GMT

Yes, we still securely store sensitive card data on our servers and you store the customer profile IDs (tokens) on your system.

Richard

Re: Responsive CIM Form (hosted form) Needed

Paul-NorthShore — Wed, 02 Nov 2016 18:05:13 GMT

Just to clarify, with the hosted form are the tokens stored on auth.net or on the user's system?

Re: Responsive CIM Form (hosted form) Needed

RichardH — Wed, 02 Nov 2016 18:50:03 GMT

Hello @Paul-NorthShore

You must store the customer profile/payment profile IDs, also referred to as tokens, must be stored in your application. When you wish to create a transaction, you use the customer profile ids instead of card number in the request. Customer profile IDs can be safely stored in your database.

Richard

Re: Responsive CIM Form (hosted form) Needed

brianmc — Fri, 04 Nov 2016 03:42:52 GMT

Just to add to Richard, this is exactly the same as the old Hosted CIM except the form is responsive, the credit card fields are optimized for mobile (thumb) entry and there are additional configuration options. Just change your URL and you should get the changes, almost zero code changes.

Brian