Discover Card declined via virtual terminal

CDeCinko — Thu, 02 Mar 2017 20:42:25 GMT

We have discovered a security issue related to Discover Card transactions processed via the virtual terminal. This does not seem to occur with payment via our website.

With the CCV handling fraud filter enabled Discover cards are being declined. Disable that and the transaction goes through. Users report they are entering the correct CCV codes. Is anyone else experiencing this? Is there a fix or a workaround, other than our current method of turning the fraud protection off and on?

Re: Discover Card declined via virtual terminal

RichardH — Fri, 03 Mar 2017 16:58:45 GMT

Hello @CDeCinko

Based on your description, this may be related to your Merchant Service Provider. I would recommend contacting Customer Support and have them look at the account.

You can reach them by phone 24x7 at 877-447-3938.

Richard

topic Discover Card declined via virtual terminal in Integration and Testing

Discover Card declined via virtual terminal

Re: Discover Card declined via virtual terminal