topic Re: Sandbox Internal 500 errors in Integration and Testing

Sandbox Internal 500 errors

jayagnew1 — Tue, 28 Mar 2017 15:49:22 GMT

Hi,

We are experiencing intermittent, but a lot, of Internal 500 errors using our sandbox acount.

The URL is https://test.authorize.net and we are using the C# sdk-dotnet-1.9.1.

We were experiencing this same issue last week in production but that has been resolved. Maybe the same issue?

Thanks, Jay.

Re: Sandbox Internal 500 errors

Aaron — Tue, 28 Mar 2017 16:23:04 GMT

Hi @jayagnew1,

Thanks for letting us know.

If at all possible, can you open a support ticket through https://support.authorize.net/ or by calling us?

Any additional information you can provide like a traceroute or wireshark-type network capture would be excellent.

Re: Sandbox Internal 500 errors

brettghoutx — Mon, 03 Apr 2017 02:19:31 GMT

We are also experiencing the exact same issue from the Reporting API calls (mostly from GetTransactionDetail() method). This is the same issue we had back on March 18th-20th,

I will have my manager contact your support line to open a ticket.

Thanks,

BRETT GUTHRIDGE

VB.NET Programmer / Developer

Acclara Solutions, LLC