topic Re: Running Test Orders on Shopify in Integration and Testing

Running Test Orders on Shopify

ebuzguy — Fri, 28 Apr 2017 21:20:11 GMT

I've tried running test orders on my Shopify store but each time I place an order, it returns an error. The response code is 7. I double checked the API Login ID and Transaction Key. I set test mode on both Shopify and AuthorizeNet account. These are the test credit card numbers I used with future expiration dates:

American Express	370000000000002
Discover	6011000000000012
JCB	3088000000000017
Diners Club/ Carte Blanch	38000000000006
Visa	4007000000027
	4012888818888
	4111111111111111
MasterCard	5424000000000015
	2223000010309703
	2223000010309711

Anyone with experience using Shopify can help me out? I have no idea why this isn't working.

Re: Running Test Orders on Shopify

NexusSoftware — Fri, 28 Apr 2017 21:38:40 GMT

Are you using a valid expiration date format? MMYY, MM/YY, MM-YY, MMYYYY, MM/YYYY, MM-YYYY

Re: Running Test Orders on Shopify

ebuzguy — Fri, 28 Apr 2017 21:56:31 GMT

Yep, the format shown is MM/YY so I'll input something like 12/20.

Re: Running Test Orders on Shopify

ebuzguy — Fri, 28 Apr 2017 23:25:17 GMT

Added some screenshots,

Shopify checkout page. Test credit card number entered.

Error message after submitting order. Happens with every test credit card number used.

Payment settings in Shopify account for AuthorizeNet payment gateway. Test mode checked and API Login ID and Transaction Key inputted.

Details of test order transaction. AuthorizeNet shows response code 7 which means invalid expiration date of credit card. I used a valid future expiration date so why is this happening?

Test mode setting in AuthorizeNet account. I've checked in with AuthorizeNet support, they verified that my account is good to go.

Re: Running Test Orders on Shopify

RichardH — Fri, 28 Apr 2017 23:59:37 GMT

Hello @ebuzguy

Are you attempting a transaction in our sandbox or production credentials? Our sandbox and production systems are separate and you cannot use credentials from one system to another.

A quick check of shopify help suggest setting test mode within Shopify when using Authorize.Net requires that you use sandbox credentials.

Richard

Re: Running Test Orders on Shopify

ebuzguy — Sat, 29 Apr 2017 03:15:51 GMT

Hi Richard,

I'm not sure. How do I find out if I'm using sandbox or production credentials?

Re: Running Test Orders on Shopify

NexusSoftware — Sat, 29 Apr 2017 11:26:00 GMT

Sandbox credentials are obtained from https://sandbox.authorize.net/

Re: Running Test Orders on Shopify

ebuzguy — Sat, 29 Apr 2017 18:26:50 GMT

Okay, I definitely know I don't have sandbox credentials. The API Login ID and Transaction Key credentials used for my Shopify account is from my live account. Could this be the reason why I'm getting an error when doing test orders?

Re: Running Test Orders on Shopify

RichardH — Sat, 29 Apr 2017 21:34:23 GMT

@ebuzguy you can create a sandbox account at http://developer.authorize.net/hello_world/sandbox and then set Shopify to test mode but keep your sandbox in live mode. This should help you isolate the issue.

Richard

Re: Running Test Orders on Shopify

ebuzguy — Sat, 29 Apr 2017 22:19:44 GMT

Awesome! Test order was successful. Since I'm using sandbox credentials, how would I know that my production credentials will work with real orders? Or is it that since I'm already running successful test orders via sandbox, this already means that real orders through my production credentials will work?

Re: Running Test Orders on Shopify

RichardH — Sat, 29 Apr 2017 22:48:27 GMT

@ebuzguy

Our sandbox and production systems are virtually identical except that the sandbox does not connect to the card network. Switching to use your production credentials, turning off test mode in Shopify and setting your production gateway to live mode should result in successful transactions.

Richard

Re: Running Test Orders on Shopify

mithila — Mon, 21 May 2018 06:57:50 GMT

Hi,

I am facing a similar issue. I want to enable sandbox Authorize.net on Shopify POS.

Below setup is done for Sandbox version.

1. A sandbox account is created here. https://developer.authorize.net/hello_world/sandbox/

2. In shopify Admin, settings=> Payment Providers =>Third party credit card provider, Authorize.net is selected.

3. Sandobox account API LOGIN ID and TRANSACTION KEY is added and Use test mode is selected

On try to make a test purchase On iOS shopify POS app, Credit card option is not shown.

However, on Android Shopify POS app, Credit card option is enabled and I could succesfully make test transactions.

Have I missed on any settings for sandbox Authorize.net to work on iOS shopify POS app?

Thanks.

Re: Running Test Orders on Shopify

mithila — Mon, 21 May 2018 07:03:14 GMT

Hi,

I am facing a similar issue. I want to enable sandbox Authorize.net on Shopify POS.

Below setup is done for Sandbox version.

1. A sandbox account is created here. https://developer.authorize.net/hello_world/sandbox/

2. In shopify Admin, settings=> Payment Providers =>Third party credit card provider, Authorize.net is selected.

3. Sandobox account API LOGIN ID and TRANSACTION KEY is added and Use test mode is selected

On try to make a test purchase On iOS shopify POS app, Credit card option is not shown.

However, on Android Shopify POS app, Credit card option is enabled and I could succesfully make test transactions.

Have I missed on any settings for sandbox Authorize.net to work on iOS shopify POS app?

Thanks.

Re: Running Test Orders on Shopify

fapboro — Fri, 27 Mar 2020 07:10:45 GMT

ok. who can put the following into a coherent app?

From the shopify API

DELETE /admin/orders/#{id}.json
DELETE /admin/customers/#{id}.json

It has to be in the above queue as customers can't be deleted before orders?

This would only work if you don't need to refund any test payments made through shopify to your payment gateways. Thats even more chaos apparently.

Any takers to slap together a quick DeleteTestOrders module?

Watch this video: https://www.youtube.com/watch?v=79sx51vwoxI

Speed Test