Cannot get successful transaction test with SIM form and Sandbox

coppercup — Wed, 24 May 2017 23:45:18 GMT

Hi, first, yes, I know SIM is deprecated, but right now I just need to successfully test a SIM form transaction in the Sandbox and get an approved response. However, all I can get is declines.

I know that I am successfully connecting to the Sandbox because I get a Relay Response. The Sandbox is NOT in test mode, and x_test_mode is FALSE in the SIM requests and the responses.

I have tried multiple test CC numbers. Here is the last response POST:

Array ( [x_response_code] => 2 [x_response_reason_code] => 2 [x_response_reason_text] => This transaction has been declined. [x_avs_code] => X [x_auth_code] => [x_trans_id] => 60024157957 [x_method] => CC [x_card_type] => MasterCard [x_account_number] => XXXX0015 [x_first_name] => Bella [x_last_name] => Donna [x_company] => Whao [x_address] => 123 Loving St [x_city] => Bville [x_state] => OK [x_zip] => 46214 [x_country] => [x_phone] => 566-555-9999 [x_fax] => [x_email] => fritz@coppercupimages.com [x_invoice_num] => 2 [x_description] => Something entirely different. [x_type] => auth_capture [x_cust_id] => 11 [x_ship_to_first_name] => [x_ship_to_last_name] => [x_ship_to_company] => [x_ship_to_address] => [x_ship_to_city] => [x_ship_to_state] => [x_ship_to_zip] => [x_ship_to_country] => [x_amount] => 65.04 [x_tax] => 0.00 [x_duty] => 0.00 [x_freight] => 0.00 [x_tax_exempt] => FALSE [x_po_num] => [x_MD5_Hash] => DCC349A3EE2C7A877B1A6A1DAA2ACA95 [x_SHA2_Hash] => [x_cvv2_resp_code] => M [x_cavv_response] => 2 [x_test_request] => false [g_source_type] => invoice [g_source_id] => 2 [g_source_origin] => Invoice [g_source_passthrough_data] => [user_id] => 11 [responsible_user_id] => 11 [submit] => Continue [x_method_available] => true ) 1

I found this set of values in a forum post (though I can't find supporting documentation anywhere):

// CC: 5424000000000015
// Exp.: 1220
// Code: 999
// Zip: 44628

However, this set of values also produces a general decline.

Any help is appreciated.

Re: Cannot get successful transaction test with SIM form and Sandbox

Aaron — Tue, 30 May 2017 17:36:20 GMT

Hi @coppercup,

What do the fraud detection settings in the merchant interface look like? Any chance they're a little too strict?

If you try the same information in the virtual terminal in the mercant interface, what happens?

topic Cannot get successful transaction test with SIM form and Sandbox in Integration and Testing

Cannot get successful transaction test with SIM form and Sandbox

Re: Cannot get successful transaction test with SIM form and Sandbox