https://community.developer.cybersource.com/t5/Integration-and-Testing/Logging-invalid-payment-info-submissions/m-p/59521#M34104 <P>I've got a site that is using the hosted forms to collect the user billing address and card information. We have been finding that we have about 1/3 of users that try to make a purchase are giving up when it is failing to take their card information (some are very unhappy).</P><P>&nbsp;</P><P>I tried calling in for help on the site, but they couldn't find any information on those attempts, but they appear in our customer list with a profile and address information, but no payment info.</P><P>&nbsp;</P><P>Does anyone know how to log those entries so we can better troubleshoot what's going on?</P><P>&nbsp;</P> Thu, 24 Aug 2017 14:54:48 GMT smTradepost 2017-08-24T14:54:48Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Logging-invalid-payment-info-submissions/m-p/59521#M34104 <P>I've got a site that is using the hosted forms to collect the user billing address and card information. We have been finding that we have about 1/3 of users that try to make a purchase are giving up when it is failing to take their card information (some are very unhappy).</P><P>&nbsp;</P><P>I tried calling in for help on the site, but they couldn't find any information on those attempts, but they appear in our customer list with a profile and address information, but no payment info.</P><P>&nbsp;</P><P>Does anyone know how to log those entries so we can better troubleshoot what's going on?</P><P>&nbsp;</P> Thu, 24 Aug 2017 14:54:48 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Logging-invalid-payment-info-submissions/m-p/59521#M34104 smTradepost 2017-08-24T14:54:48Z