topic Re: Detecting a successful subscription payment in Integration and Testing

Detecting a successful subscription payment

skyhijoseph1 — Fri, 18 Aug 2017 20:41:14 GMT

I'd like to able to detect a successful arb payment so that I can send our user's emails when their payment has gone through. I figured I would be able to use webhooks. However, the webhook documentation doesn't make it clear how to detect a successful arb payment.

I couldn't figure out what to expect from the documentation, so I created a webhook endpoint that records what gets sent to it, then I created a subscription and waited to receive a webhook notification. The problem is that when I did get a notification, the authMount value was 0.0. In the sandbox dashboard, I can see the subscription, and it says the amount is $199, and that 1 payment has gone through.

So, my question is this: How do I detect a successful subscription payment? Is it normal for a subscription notification to have an authAmount of 0.0, or is this a bug in the sandbox env? Please advise me how to detect a successful subscription payment with webhooks.

Re: Detecting a successful subscription payment

3Dmerchant — Wed, 23 Aug 2017 15:07:52 GMT

If there is a free trial, then need to perform a zero dollar authorization; receipt is also required to be sent to customer.

Just confirming that is not the case here.

Re: Detecting a successful subscription payment

skyhijoseph1 — Wed, 23 Aug 2017 19:06:34 GMT

There were 0 trial_months for the test subscription. Also, I'm pretty sure that this should be possible with webhooks, since the webhooks documentation explicitly states that a use case for webhooks is detecting successful arb payments.

Re: Detecting a successful subscription payment

skyhijoseph1 — Fri, 25 Aug 2017 22:56:08 GMT

Come on, there's got to be a way to do this.

Re: Detecting a successful subscription payment

skyhijoseph1 — Fri, 25 Aug 2017 23:05:37 GMT

I've just noticed that every webhook request that I've gotten in Sandbox has had an authAmount of 0.0. So I guess webhooks don't work yet.

Re: Detecting a successful subscription payment

RichardH — Fri, 25 Aug 2017 23:07:19 GMT

Hello @skyhijoseph1

An ARB transaction would be AuthCapture, so if you add a Webhook it will notify you when a transaction is processed. Then use the Transaction ID to get details for the transaction. If it was for a subscription, they transaction details will include a section for Subscription ID.

Richard

Re: Detecting a successful subscription payment

skyhijoseph1 — Fri, 25 Aug 2017 23:10:28 GMT

Oh, I see, thanks.

Is there a way do distinguish an arb AuthCapture transaction from another AuthCapture transaction? Also, is it normal for every webhook request to have an authAmount of 0.0? If so, then what's the point?

Re: Detecting a successful subscription payment

skyhijoseph1 — Fri, 25 Aug 2017 23:11:27 GMT

Nvm, you already answered my question, the transaction response have a subscription id

Re: Detecting a successful subscription payment

Aaron — Fri, 25 Aug 2017 23:37:10 GMT

Hi @skyhijoseph1,

Just FYI, the amount = 0.00 is a known problem that's currently being worked on. Unfortunately I can't provide any timeline on a fix.

Re: Detecting a successful subscription payment

CoreyC — Tue, 29 Aug 2017 19:54:41 GMT

Hey @Aaron - is this an issue only in the sandbox or is amount=0.00 in production too?

Re: Detecting a successful subscription payment

Aaron — Tue, 29 Aug 2017 21:19:59 GMT

We try to make our sandbox and production environments as alike as possible. We try to duplicate all behavior and functionality between them. Unfortunately, it means we usually duplicate the bugs as well. :(

I'm sad to report that this issue does indeed affect Webhooks in the production system as well.

Re: Detecting a successful subscription payment

Anurag — Thu, 12 Oct 2017 06:20:40 GMT

FYI Zero Amount issue is fixed now for Webhooks .