topic Re: cross referencing error codes with customer settings. in Integration and Testing

cross referencing error codes with customer settings.

leehinde — Mon, 04 Sep 2017 23:12:12 GMT

Apparently the customer has requested additional data that I didn't know they were requiring. With a valid card, I'm getting:

"error": [
{
"errorCode": "33",
"errorText": "Bill To Address is required."
},
{
"errorCode": "33",
"errorText": "Bill To City is required."
},
{
"errorCode": "33",
"errorText": "Bill To State/Province is required."
},
{
"errorCode": "33",
"errorText": "Bill To Zip/Postal Code is required."
},
{
"errorCode": "33",
"errorText": "Phone is required."
},
{
"errorCode": "33",
"errorText": "Email is required."
}
]

It looks like this is set in the Enhanced Address Verification Service (AVS) Handling Filter, but I want to make sure before I have them review this setting. I can't, for example, find where the email or phone number is set to be requird.

Re: cross referencing error codes with customer settings.

NexusSoftware — Mon, 04 Sep 2017 23:25:30 GMT

Login to the Merchant Interface at https://secure.authorize.net, click on Settings and Profile -> Payment Form -> Form Fields and uncheck the Required box for the particular FIELDS, that you do not want to require.

Re: cross referencing error codes with customer settings.

leehinde — Tue, 05 Sep 2017 17:50:42 GMT

Odd as it is, that was it.

Thanks.