topic Re: Error connecting to AuthorizeNet in Integration and Testing

Error connecting to AuthorizeNet

POLdave17 — Thu, 28 Sep 2017 12:16:26 GMT

I am using Caldera Forms in WordPress with the Authorize.net Addon in Sandbox mode. Everything seems set, but I keep getting "Error connecting to AuthorizeNet" when trying to use the form. I've read other discussions on this forum with the same topic, but none of the responses seem to apply. I don't see any other error information.

Re: Error connecting to AuthorizeNet

NexusSoftware — Thu, 28 Sep 2017 13:25:50 GMT

Hello @POLdave17,

Are you using Sandbox credentials when attempting to connect?

Re: Error connecting to AuthorizeNet

POLdave17 — Thu, 28 Sep 2017 13:51:57 GMT

Yes, I am using Sandbox credentials.

Re: Error connecting to AuthorizeNet

NexusSoftware — Thu, 28 Sep 2017 13:55:00 GMT

Then, are you sure your server is making a TLS1.2 connection?

Re: Error connecting to AuthorizeNet

POLdave17 — Fri, 06 Oct 2017 10:16:22 GMT

I am still not sure what the error was with the Sandbox version, but once I went live, it worked. Thanks.

Re: Error connecting to AuthorizeNet

NexusSoftware — Fri, 06 Oct 2017 17:06:34 GMT

That's good, not only because you are able to use your application now, but because it makes for strong indicator that your issue was related to the requirement of a TLS 1.2 connection on the Sandbox.

You shoud resolve this issue before February 28, 2018, when TLS 1.2 will be required on the production API endpoint as well.

Re: Error connecting to AuthorizeNet

idsinc001 — Tue, 27 Mar 2018 20:44:20 GMT

Im using TLS 1.2

Still gives me the same error

Please help

Re: Error connecting to AuthorizeNet

HCWebAdmin — Thu, 12 Apr 2018 13:50:09 GMT

Check to make sure the certifacate (cert.pem) that you are using with your API is current or new. We were getting the same error with TLS 1.2 and resolved the issue by updating our test certificate. Hope ths helps.