topic Re: How to get status on loaner device application? in Integration and Testing

How to get status on loaner device application?

philiphuynh9 — Mon, 18 Sep 2017 18:04:29 GMT

I have submitted a request for a loaner device through the following link and I had not received any confirmation email or an email stating the current status of the application. It has been a week after the form submission. Is there a way to get the current statusof the form?

I have also submitted a support through this link and have not received a confirmation email or reply back.

Thank you.

Re: How to get status on loaner device application?

Aaron — Wed, 20 Sep 2017 18:39:44 GMT

Hi @philiphuynh9,

Sorry about that. I'll reach out to appropriate people and see if I can't get a status on that.

Re: How to get status on loaner device application?

philiphuynh9 — Thu, 21 Sep 2017 23:55:12 GMT

Thank you for your help Aaron.

Re: How to get status on loaner device application?

philiphuynh9 — Wed, 27 Sep 2017 17:14:36 GMT

Hi Aaron,

Is there any update on this?

Thank you.

Re: How to get status on loaner device application?

Aaron — Wed, 27 Sep 2017 17:34:08 GMT

Hi @philiphuynh9,

Response has been overwhelming demand, so we had been out of devices for a couple of weeks. But, we just got some in that should be shipping out to participants by tomorrow.

I'd like to verify for sure that you're in the list that's being shipped to, though. Would you mind emailing me directly with all of the information that you put into the signup form? That way, if for some reason you're not on the list for some reason, I can make sure you still get a device in this shipment.

Please email me directly at aawright@authorize.net

Re: How to get status on loaner device application?

philiphuynh9 — Tue, 03 Oct 2017 16:34:04 GMT

Hi Aaron,

I had sent to your email the information last week. Is there any status updates on this you could share?

Thank you.

Re: How to get status on loaner device application?

Aaron — Tue, 03 Oct 2017 21:50:35 GMT

The person I'd need to check with is out at the moment, but I'll check with him tomorrow.

Re: How to get status on loaner device application?

philiphuynh9 — Sat, 14 Oct 2017 01:09:38 GMT

Hi Aaron,

Is there any update you could share with me on the current status?

Re: How to get status on loaner device application?

philiphuynh9 — Fri, 20 Oct 2017 21:54:48 GMT

Hi Aaron,

Any news on this?