topic Re: The cardholder authentication value is invalid. in Integration and Testing

The cardholder authentication value is invalid.

tontonmaninang — Tue, 31 Oct 2017 06:30:09 GMT

Hi,

I am using Cardinal Commerce to provide authenication services and able to receive back an ECI and CAVV.

When I append those values to the Authorize.net request I get a response of error code 117 "The cardholder authentication value is invalid". Can anyone help me or identify the problem.

Example Request:

<cardholderAuthentication>
<authenticationIndicator>02</authenticationIndicator>
<cardholderAuthenticationValue>jELUbgG%2bTfj0AREACMLdCae%2boIs%3d</cardholderAuthenticationValue>
</cardholderAuthentication>

Thanks,

Re: The cardholder authentication value is invalid.

Aaron — Tue, 31 Oct 2017 21:27:14 GMT

Hi @tontonmaninang,

That looks like it might be an issue with URL encoding. A valid CAVV might have an equals sign "=" at the end, and I see %3d at the end of yours, which is a URL encoded equals sign.

Try to submit the CAVV without the URL encoding and let us know if that works for you.

Re: The cardholder authentication value is invalid.

tontonmaninang — Wed, 01 Nov 2017 04:51:58 GMT

Hi @Aaron,

Yes this solved the problem.

Thanks,

Ton