topic Re: Testing Stalled: Batches not being settled in Integration and Testing

Testing Stalled: Batches not being settled

mjruser — Tue, 07 Nov 2017 14:58:45 GMT

Hi All,

We're trying to QC a new release of our intergration and our transactions are not being settled. We even created a new test account and still are receiving the same results.

Our loginID is abledev2017

Transactions 42 - 48 are the test transactions.

Test account is in live mode.

Thank you for your help!

Mike

Re: Testing Stalled: Batches not being settled

Aaron — Tue, 07 Nov 2017 17:01:32 GMT

Hi @mjruser,

Over the last few days, the settlement process on the sandbox system had an issue that left some batches unsettled. The problem has since been resolved.

I'm sorry about any inconvenience this was causing you. Batches that had previously not been settled should be settled within the next day. If your transactions are still not settled after that, let us know.

Re: Testing Stalled: Batches not being settled

mjruser — Tue, 07 Nov 2017 17:03:46 GMT

Hi Aaron,

Thanks for the update, hopefully our batches will settle tonight at 4 and we can continue our QC.

Cheers!

Mike