topic Re: Error Code: 38 in Integration and Testing

Error Code: 38

suzhenghao — Wed, 10 Jan 2018 02:21:30 GMT

Error Code: 38

Error message: The Global Payment System identification numbers are incorrect. Call Merchant Service Provider.

What should I do?

Anurag — Wed, 10 Jan 2018 04:52:19 GMT

Its looks to be processor setup issue .

Please reach out to the customer care at 1.877.447.3938 for futher assistance .

suzhenghao — Wed, 10 Jan 2018 07:31:59 GMT

Is there a specific solution?
such as
1.The problem of bank card
2.The problem of the procedure
3.The problem of authorize.net configuration

bhav — Wed, 17 Jan 2018 01:58:03 GMT

As per the error code (https://developer.authorize.net/api/reference/responseCodes.html?code=38). , please talk to GPS processor customer service and then talk to authorize.NET to correct the configuration.

-Bhavana