topic E00001 A duplicate customer payment profile already exists in Integration and Testing

E00001 A duplicate customer payment profile already exists

smiletrl — Fri, 19 Jan 2018 04:17:16 GMT

Hey, I'm trying to use this api doc https://developer.authorize.net/api/reference/index.html#recurring-billing-update-a-subscription to update existing subscriptions, but get this error

E00001 A duplicate customer payment profile already exists.

A lot of subscriptions can work fine, but a few are not. I'm just updating subscription's invoice number and description.

Anyone knows what happens? Thanks!

Re: E00001 A duplicate customer payment profile already exists

kikmak42 — Sun, 21 Jan 2018 05:13:41 GMT

Hi @smiletrl

I tried out the api with various combinations, with different card combinations, invoice numbers and description but I couldn't get the error - E00001 A duplicate customer payment profile already exists.

Can you please share more details on exactly what you are trying ?

Thanks

Re: E00001 A duplicate customer payment profile already exists

smiletrl — Fri, 26 Jan 2018 10:46:54 GMT

hey kikmak42,

Thanks for the reply. This error happens with some specific subscriptions. Not all the subscriptions.

What I'm trying is to update the subscription's invioce number and description.

Then I got this issue fixed by adding the subscription's original customer profile id and customer Payment Profile id into the update code. This error goes now.