topic Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again. in Integration and Testing

Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

bendiy — Wed, 14 Feb 2018 17:56:10 GMT

Seems to be happening when I try to run a `validateCustomerPaymentProfileRequest`. Working about 25% of the time. Was working fine yesterday.

Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

bendiy — Thu, 15 Feb 2018 21:05:09 GMT

Still having random issues with this error. Is the sandbox maintenance tonight going to address it?

Same request fails when testing it on:
https://developer.authorize.net/api/reference/index.html#customer-profiles-validate-customer-payment-profile

{
  "validateCustomerPaymentProfileRequest": {
    "merchantAuthentication": {
      "name": "my-name-here",
      "transactionKey": "my-id-here"
    },
    "customerProfileId": "1503393152",
    "customerPaymentProfileId": "1502720933",
    "validationMode": "liveMode"
  }
}

Response:

{
    "directResponse": "3,3,21,An error occurred during processing. &nbsp;Please try again.,,P,0,none,Test transaction for ValidateCustomerPaymentProfile.,0.01,ECHECK,auth_only,133,,,,,,,,,,,f47f16c2-d7f4-44b0-b77c-d1aa19ff36c2@example.com,,,,,,,,,0.00,0.00,0.00,FALSE,none,3121D547B990D5AFD9073A2218BADF3C,,,,,,,,,,,,,XXXX6789,Bank Account,,,,,,,,,,,,,,,,,",
    "messages": {
        "resultCode": "Error",
        "message": [
            {
                "code": "E00027",
                "text": "An error occurred during processing. &nbsp;Please try again."
            }
        ]
    }
}

Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

mmcguire — Thu, 15 Feb 2018 21:37:48 GMT

I am seeing it too for createTransaction. I'm checking on the status.

Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

mmcguire — Thu, 15 Feb 2018 22:14:46 GMT

There is maintenance going on and they are aware of the issue.

Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

bendiy — Thu, 15 Feb 2018 22:22:27 GMT

Thank you for the update

Re: Sandbox Down? Getting random E00027 An error occurred during processing. Please try again.

gbanker3419 — Sat, 17 Feb 2018 18:41:46 GMT

My company got this on our non sandbox account. Is this still being worked on?