topic Re: Handle error on Accept Hosted in Integration and Testing

Handle error on Accept Hosted

SergCCC — Wed, 14 Feb 2018 16:01:37 GMT

Hi there,

I'm involved in testing Accept Hosted integration (both redirect and iFrame methods) and I was playing with Transaction Amount Triggers (from Testing Guide) to generate payment error.

I noticed that errors are displayed on the payment form and I can see these transactions on merchant interface with corresponding status (Declined/General Error).

Extract from docs:

Error Handling

Because this is a hosted payment form, processor card declines and other errors are handled within the form itself.

But what about our back-end ? Please, tell me, does exist there a way to our back-end could receive notifications from Authorize.net about above mentioned transactions status to be able to update it in our DB ?

Thanks in advance for the response!

Re: Handle error on Accept Hosted

RichardH — Thu, 15 Feb 2018 22:33:48 GMT

Hello @SergCCC

Have you tried using a webhook?

Richard

Re: Handle error on Accept Hosted

SergCCC — Fri, 16 Feb 2018 08:17:44 GMT

Hi, Richard.

Yes, I have setup webhook tuned for all payment events.
And we received notifications about such events as payment created/refund/void. But no one notification on payment error.

Is this correct behavior of the webhook?
Or it should send notification on transaction decline also ?

Thank you very much for your answer !

Re: Handle error on Accept Hosted

SergCCC — Thu, 01 Mar 2018 09:49:50 GMT

Hello there.

Still no answer...

Does anybody know:

Should a webhook tuned for all payment events send notification on transaction decline or not ?

Thanks in advance for trying to clarify the situation !