topic Re: Refund a Transaction with greater amount in Integration and Testing

Refund a Transaction with greater amount

sureshrb3 — Mon, 19 Feb 2018 07:07:19 GMT

Hi,

i'll be having a business scenario where i need refund a amount greater than the amount debited in actual transaction. But i tried and came to know that the amount should be lesser than or equal to the amount debited in that transaction.

Scenario: Transaction (T1 - amount 300$) with Customer Profile(C1). I need to refund 400$ to this Customer Profile, which is greater than amount(300$) debited in transaction(T1) . But i have only one transaction(T1) in this customer Profile(C1).

Is this possible? Kindly Help me with this.

Thanks,

Suresh Babu R

Re: Refund a Transaction with greater amount

RichardH — Mon, 19 Feb 2018 14:05:14 GMT

Hello @sureshrb3

This is possible with your production account, but you must first apply for Expanded Credit-Return Capabilities (ECC). https://www.authorize.net/content/dam/authorize/documents/ecc.pdf

Richard

Re: Refund a Transaction with greater amount

sureshrb3 — Mon, 19 Feb 2018 14:47:59 GMT

Hi,

i'll be using API calls from my webservice. Where can i find API reference or Implementation samples for ECC.

Thanks,

Suresh babu R

Re: Refund a Transaction with greater amount

RichardH — Mon, 19 Feb 2018 16:05:27 GMT

The process for refunds is the same with ECC.

Richard