Troubles with EMV transactions in production enviorment

Mindaugas — Wed, 21 Feb 2018 16:37:54 GMT

Hello, we are having troubles trying to process our first EMV payment using AnywhereCommerce Walker card reader.

This is happening in production enviorment using latest in-person Android sdk from github.

No matter what we do, we always get:

resultCode - E00027, message - The transaction was unsuccessful.

errorCode - 23, errorText - An error occurred during processing. Please try again.

Inspecting the network traffic of the device to auth.net API does not give any more clues of whats going on.

Is it possible to contact anyone and provide transaction ids to help figure out what we are missing?

Thank you.

Re: Troubles with EMV transactions in production enviorment

RichardH — Wed, 21 Feb 2018 18:54:30 GMT

For production account issues, please contact customer support at 877-447-3938. They are available 24x7 to take your calls.

Richard