topic Re: track payment transaction detail from Webhook response, for createSubscription api? in Integration and Testing

track payment transaction detail from Webhook response, for createSubscription api?

rockmicyle — Fri, 20 Apr 2018 10:15:46 GMT

We used Authorize.Net PHP SDK to access API. Tried the createSubscription method (in https://developer.authorize.net/api/reference/index.html#recurring-billing) and we get api response as 'Subscription ID : 5132323'. And the webhook response as follows.

{"notificationId":"553bc363-fe7f-4f6a-9aa8-7e48e3909c88","eventType":"net.authorize.customer.created","eventDate":"2018-04-19T06:34:46.7732437Z","webhookId":"6122a7f7-73f1-4489-b059-7b9fa050eb99","payload":{"paymentProfiles":[{"id":"1503605810"}],"merchantCustomerId":"","description":"Profile created by Subscription: 5132353","entityName":"customerProfile","id":"1504293361"}}

{"notificationId":"639cb767-6d71-47d3-ad68-6bb05a4f4e93","eventType":"net.authorize.customer.subscription.created","eventDate":"2018-04-19T06:34:46.7732437Z","webhookId":"6122a7f7-73f1-4489-b059-7b9fa050eb99","payload":{"name":"Sample test2 Subscription","amount":4.30,"status":"active","profile":{"customerProfileId":1504293361,"customerPaymentProfileId":1503605810},"entityName":"subscription","id":"5132353"}}

{"notificationId":"e48d13b5-61b1-413d-a98a-4c2f1dd17b61","eventType":"net.authorize.customer.paymentProfile.created","eventDate":"2018-04-19T06:34:46.7732437Z","webhookId":"6122a7f7-73f1-4489-b059-7b9fa050eb99","payload":{"customerProfileId":1504293361,"entityName":"customerPaymentProfile","id":"1503605810"}}

The 'authcapture' event webhook response for the above 'createSubscription' is below.

{"notificationId":"c8d685a2-4442-4c58-8ccc-7e521038f905","eventType":"net.authorize.payment.authcapture.created","eventDate":"2018-04-19T09:07:26.8185032Z","webhookId":"6122a7f7-73f1-4489-b059-7b9fa050eb99","payload":{"responseCode":1,"authCode":"8JGO4H","avsResponse":"Y","authAmount":4.30,"entityName":"transaction","id":"40012883675"}}

The above Webhook response does not have any information to link for the 'Subscription ID : 5132323'.
Please let me know how can we track the paymenttransaction details from webhook for 'createSubcription'.

Thanks

George

Re: track payment transaction detail from Webhook response, for createSubscription api?

bobq — Tue, 24 Apr 2018 00:22:08 GMT

Hi George.

Follow-up the authcapture webhook response with a call of the getTransactionDetailsRequest api. In that call, specify in the transId element of the request the transaction id returned by the authcapture webhook response.

Details for calling the getTransactionDetailsRequest are here: https://developer.authorize.net/api/reference/index.html#transaction-reporting-get-transaction-details

Let me know if this helps.

Best regards,

BobQ

Re: track payment transaction detail from Webhook response, for createSubscription api?

schammy — Mon, 06 Aug 2018 07:40:05 GMT

Bob, the extremely detailed information returned by getTransactionDetailsRequest is what should be included in the webhook by default. It's absurd to think developers don't want that information up front. At the very least include the relevant IDs that help us to find the customer on our end like Silent Post does, e.g. x_cust_id, x_subscription_id, etc.

Re: track payment transaction detail from Webhook response, for createSubscription api?

Anurag — Wed, 08 Aug 2018 06:24:14 GMT

Hi @schammy

We are planning of adding merchantReferenceID in the payload so this helps to lookup in the merchant system .

If there any other feedback please reach out at developer_feedback@authorize.net

Thanks