topic Re: Production Mode giving error in Integration and Testing

Production Mode giving error

ServiceWorks — Thu, 25 Jan 2018 06:44:11 GMT

I am using C# - SDK code for Credit Card transaction. It is always giving "The transaction was unsuccessfull". But it working fine with SANDBOX (with sandbox credentials)

The only change I made was replace

ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.SANDBOX;

with

ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.PRODUCTION;

Note: I am using the production API Login ID and Transaction Key for production mode.

Please help, my customer is very annoyed with it.

Re: Production Mode giving error

rajvpate — Thu, 25 Jan 2018 17:39:02 GMT

Could you please provide the error code returned when you run it against production ?

Also are you able to call other using the production API and transactionkey ?

Please share the request body that you are sending for the credit card transaction.

Are you calling createTransaction or any other API for this ?

Re: Production Mode giving error

lddj2000 — Wed, 25 Apr 2018 20:44:35 GMT

Same problem here

error

E00018

Re: Production Mode giving error

RichardH — Wed, 25 Apr 2018 20:52:03 GMT

@lddj2000

According to the error response code tool, E00018 is an expiration date issue:

CODE: E00018

EXPLANATION: The credit card expires before the subscription start date.

DESCRIPTION: The credit card is not valid as of the start date of the subscription.

Re: Production Mode giving error

lddj2000 — Wed, 25 Apr 2018 21:18:09 GMT

How can we solve the error?

CS told us they was a problem with authentication

Re: Production Mode giving error

lddj2000 — Wed, 25 Apr 2018 21:20:39 GMT

The credit card is valid an the expiration date is not pass ... which format I have to use for the date format?

mmyy or yyyy-mm?

Re: Production Mode giving error

bhav — Thu, 26 Apr 2018 00:05:16 GMT

mmyy, yyyy-mm, mm-yyyy are supported in CreateTransactionRequest. please check the sample code here. I have tried mmyy and it worked in sandbox.

-Bhavana

<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>78BZ5Xprry</name>
    <transactionKey>8s2F95Q7brhHd7Tn</transactionKey>
  </merchantAuthentication>
  <refId>123456</refId>
  <transactionRequest>
    <transactionType>authOnlyTransaction</transactionType>
    <amount>5.12</amount>
    <payment>
      <creditCard>
        <cardNumber>5424000000000015</cardNumber>
        <expirationDate>1220</expirationDate>
        <cardCode>999</cardCode>
      </creditCard>
    </payment>
    <order>
     <invoiceNumber>INV-12345</invoiceNumber>
     <description>Product Description</description>
    </order>
    <lineItems>
      <lineItem>
        <itemId>1</itemId>
        <name>vase</name>
        <description>Cannes logo </description>
        <quantity>18</quantity>
        <unitPrice>45.00</unitPrice>
      </lineItem>
    </lineItems>
    <tax>
      <amount>4.26</amount>
      <name>level2 tax name</name>
      <description>level2 tax</description>
    </tax>
    <duty>
      <amount>8.55</amount>
      <name>duty name</name>
      <description>duty description</description>
    </duty>
    <shipping>
      <amount>4.26</amount>
      <name>level2 tax name</name>
      <description>level2 tax</description>
    </shipping>
    <poNumber>456654</poNumber>
    <customer>
      <id>99999456654</id>
    </customer>
    <billTo>
      <firstName>Ellen</firstName>
      <lastName>Johnson</lastName>
      <company>Souveniropolis</company>
      <address>14 Main Street</address>
      <city>Pecan Springs</city>
      <state>TX</state>
      <zip>44628</zip>
      <country>USA</country>
    </billTo>
    <shipTo>
      <firstName>China</firstName>
      <lastName>Bayles</lastName>
      <company>Thyme for Tea</company>
      <address>12 Main Street</address>
      <city>Pecan Springs</city>
      <state>TX</state>
      <zip>44628</zip>
      <country>USA</country>
    </shipTo>
    <customerIP>192.168.1.1</customerIP>
    <userFields>
      <userField>
        <name>MerchantDefinedFieldName1</name>
        <value>MerchantDefinedFieldValue1</value>
      </userField>
      <userField>
        <name>favorite_color</name>
        <value>blue</value>
      </userField>
    </userFields>
  </transactionRequest>
</createTransactionRequest>

<?xml version="1.0" encoding="utf-8"?> 
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <refId>
    123456
  </refId>
  <messages>
    <resultCode>
      Ok
    </resultCode>
    <message>
      <code>
        I00001
      </code>
      <text>
        Successful.
      </text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>
      1
    </responseCode>
    <authCode>
      NYSQHD
    </authCode>
    <avsResultCode>
      Y
    </avsResultCode>
    <cvvResultCode>
      P
    </cvvResultCode>
    <cavvResultCode>
      2
    </cavvResultCode>
    <transId>
      60102338937
    </transId>
    <refTransID />
    <transHash>
      61783A2F70D547089FD7D30647DBBC48
    </transHash>
    <testRequest>
      0
    </testRequest>
    <accountNumber>
      XXXX0015
    </accountNumber>
    <accountType>
      MasterCard
    </accountType>
    <messages>
      <message>
        <code>
          1
        </code>
        <description>
          This transaction has been approved.
        </description>
      </message>
    </messages>
    <userFields>
      <userField>
        <name>
          MerchantDefinedFieldName1
        </name>
        <value>
          MerchantDefinedFieldValue1
        </value>
      </userField>
      <userField>
        <name>
          favorite_color
        </name>
        <value>
          blue
        </value>
      </userField>
    </userFields>
    <transHashSha2 />
  </transactionResponse>
</createTransactionResponse>

-Bhavana

Re: Production Mode giving error

lddj2000 — Thu, 26 Apr 2018 01:41:06 GMT

I using mmyy.

All work ok in the sand box but not in Production. I was using new keys every time I review the code.

Some times the error code is 0007, or 00018