Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

hyngchl1 — Thu, 17 May 2018 21:17:35 GMT

Hi, one of my e-commerce SEO clients recently switched over to Wordpress (Woocommerce) from his static HTML website. He uses authorize.net as the POS. I installed the POS payment getaway plug in on his wordpress. Now, however, he says that when a user places his order, and he receives the order, he cannot see the product size, quantity, and the user's full credit card number/information. He was able to see all of this before switching over to Wordpress/Woocommerce a few weeks ago but after switching, all of us sudden, he cannot see this information. He can only see the person's basic information like name, phone number, address...

Can anyone explain what the issue is? I am trying to help him figure this issue out and it's been days...still no solution.

Re: Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

lantranhana — Fri, 18 May 2018 04:17:26 GMT

you may add a custom field prompting them to select a product name or model number.

Re: Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

dogo365 — Sat, 26 May 2018 08:41:53 GMT

still no solution.

topic Urgent Question (Client cannot see the product quantity/size and customer's full CC info) in Integration and Testing

Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

Re: Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

Re: Urgent Question (Client cannot see the product quantity/size and customer's full CC info)