topic Re: Webhook ping failed, but my endpoint is working in Integration and Testing

Webhook ping failed, but my endpoint is working

kbaugher — Sat, 19 May 2018 02:11:52 GMT

Hello,

I have an endpoint set up on my end to receive JSON from Authorize.net's webhooks. I tested the endpoint using Postman to verify that it's up and running. I have even sent it a sample from your documentation, and I was able to pull in the JSON into a Java object without any issues. However, when I try to use "Test Webhook", I get "Error: The ping operation failed. This could be due to connectivity issues, invalid url or server downtime. Check the url details for the webhook and try again." What could possibly be the issue? My endpoint is using an IP address and a port of 9443, and it is expecting https.

Re: Webhook ping failed, but my endpoint is working

kbaugher — Sat, 19 May 2018 02:11:11 GMT

Also, I have it returning a response status code of OK (200).

Re: Webhook ping failed, but my endpoint is working

kbaugher — Sat, 19 May 2018 02:14:30 GMT

I also tested over http using port 9080 in Postman, and that works, too. But http and port 9080 did not work when testing the webhook.

Re: Webhook ping failed, but my endpoint is working

Anurag — Sat, 19 May 2018 04:15:28 GMT

Is your url available externally over the internet ?

Try using the url from http://webhookinbox.com/ and check if you are getting the notifications .

Re: Webhook ping failed, but my endpoint is working

kbaugher — Sat, 19 May 2018 22:52:57 GMT

Hi Anurag,

Yes, the URL is available over the Internet. I had a coworker access it from the office (I am running this at home until we can get some firewall issues sorted out). I can message you the URL if you want (I do not want to post it here). I will webhookinbox a try.

Re: Webhook ping failed, but my endpoint is working

kbaugher — Sat, 19 May 2018 23:22:33 GMT

I tried using webhookinbox, and I can see the message from Authorize.net.

Re: Webhook ping failed, but my endpoint is working

svaz8790 — Thu, 28 Jun 2018 13:09:10 GMT

Hello, were you able to resolve this? i to have the same issue i run a custom port on my end point and it does not work.

I'm having to route it through a different URL then sent the request back to my original server via CURL.

Any ideas woudl be helpful thanks!

Re: Webhook ping failed, but my endpoint is working

laiba-tariq — Wed, 13 Oct 2021 11:46:47 GMT

Facing the same issue any solution, please.