topic Re: Voiding electronic refunds in Integration and Testing

Voiding electronic refunds

Laurencodezero — Thu, 24 May 2018 20:56:51 GMT

How do we void out a refund if a refund was submitted by accident?

I imagine that the process would be different depending on whether or not the transaction has been posted.

Re: Voiding electronic refunds

dogo365 — Sat, 26 May 2018 08:36:51 GMT

làm thế nào để làm nó

Re: Voiding electronic refunds

mclark181279 — Thu, 31 May 2018 13:21:43 GMT

You can only void a transaction when it's unsettled, as essentially a void is canceling the transaction you haven't been 'paid' for yet.

Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-void-a-transaction

Once the transaction is settled, it's no longer eligible to be voided since it has been sent to your merchant account provider for funding. In this case, refunding the transaction is your option.

Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-refund-a-transaction