topic Re: Sandbox Accept Hosted working? in Integration and Testing

Sandbox Accept Hosted working?

dbr11 — Thu, 19 Jul 2018 22:02:33 GMT

I'm in the middle of testing, and suddenly I'm getting an almost empty payment page - just has the start of the two pay/cancel buttons with nothing else. I thought that I had put everything back to my 'working well' state, but things aren't working. The phplog looks normal, I get a token back... is something going on?

Hate to bother you all if it's my fault... but hate go crazy here looking if it is a sandbox problem.

Thanks.

Re: Sandbox Accept Hosted working?

ElaineM — Thu, 19 Jul 2018 23:00:58 GMT

Hi dbr11,

We just reset our cache for this issue. Can you confirm if you are still seeing this behavior and, if so, provide further details about what you are sending and seeing?

Thank you,

Elaine

Re: Sandbox Accept Hosted working?

dbr11 — Fri, 20 Jul 2018 04:00:08 GMT

I've cleared cache, and I'm still seeing this problem. I'm using a slightly customized version of your sample php code for getAnAcceptPaymentPage. I'm not sure exactly how/what to get to show you what I'm sending. I am successfully getting a token back. The form goes to the sandbox endpoint and has a hidden field (name=token) with the token value.

The resulting payment page has "Order Summary" at the top, and below it a blue box and a white outlined box, neither of which has text.

This happens in Chrome and Mozilla.

What else can I give you that would be helpful?

Re: Sandbox Accept Hosted working?

Anurag — Fri, 20 Jul 2018 04:23:11 GMT

Can you check it again in the sandbox and if seeing same issue provide a screenshot ?

Re: Sandbox Accept Hosted working?

ElaineM — Fri, 20 Jul 2018 04:24:25 GMT

Are you currently using a Sandbox account? If so, this fix will not be in place until we have tested and released is early next week.

If you are using a Production account and still seeing this, that would be unusual and I would recommend that you email details to developer@authorize.net as we will need to ask you for data I do not want you to post in a public forum.

Thank you,

Elaine

Re: Sandbox Accept Hosted working?

dbr11 — Fri, 20 Jul 2018 05:02:40 GMT

I'm only using Sandbox. (Production is still old SIM method.)

Here is the screenshot:

Re: Sandbox Accept Hosted working?

ElaineM — Fri, 20 Jul 2018 18:15:36 GMT

Thanks for the clarification dbr11.

This is expected in Sandbox currently. We expect a fix to be released by early next week.

Regards,

Elaine

Re: Sandbox Accept Hosted working?

dbr11 — Tue, 24 Jul 2018 20:57:59 GMT

I've been checking to see if this issue has been resolved yet. But now I get the following:

Error

An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.

What is the status of this issue?

Thank you.

Re: Sandbox Accept Hosted working?

dbr11 — Wed, 25 Jul 2018 21:11:41 GMT

Hello,

I'm still getting this error.. Is this a known problem or am I doing something wrong?

I thought that if I'm getting a token returned then it should be set up properly to then get the payment page.

Please help!! Thanks.

Re: Sandbox Accept Hosted working?

Anurag — Thu, 26 Jul 2018 23:59:04 GMT

Hi @dbr11

Can you provide more details on the error you seeing ?

Also have you seen our Accept Sample app on github https://github.com/AuthorizeNet/accept-sample-app

Thanks

Re: Sandbox Accept Hosted working?

dbr11 — Tue, 31 Jul 2018 20:32:16 GMT

Found the error:

What was causing the "...An unanticipated error occurred while processing..." problem was that I had set the "hostedPaymentReturnOptions" to a filename plus GET variables. So, setting the cancelUrl to file.php?msg=1 was ok, but setting it to file.php?msg=1&id=5 made it die. I still obtained the token just fine, but when going to the payment page it errored, without a meaningful message.

Thanks for your help. Moving on with testing...

Re: Sandbox Accept Hosted working?

lightwave365 — Wed, 05 Dec 2018 22:45:11 GMT

So that is what was causing your issue (and now my issue) but how did you solve it?

I need my cancel URL to have two GET vars in it and right now if that second one is included (and the & is included) I just get a blank page with two blank buttons on my payment form. Someone said there was going to be a fix for this in July but apparently this is still an issue.

What is being done about this?

Re: Sandbox Accept Hosted working?

lightwave365 — Mon, 10 Dec 2018 15:24:08 GMT

Well since no one is going to respond, care, or address this issue I'll post my workaround:

If you replace the '&' with '%26' you can have more that one GET parameter in the URL. This escaping is supposed to escape the ampersands WITHIN the GET parameter, not divide them up. So this is still a bug as you can now NOT have an ampersand in your variables.

But it's better than nothing.

Re: Sandbox Accept Hosted working?

larryjohn — Mon, 30 Aug 2021 01:12:12 GMT

The only way I got around this for now is to exclude the "order" in transactionRequest.

Regards,

Proheadphones