https://community.developer.cybersource.com/t5/Integration-and-Testing/Accept-js-hangs-on-new-box/m-p/64050#M38046 <P>We recently migrated from an older development environment to a new server where we plan to go in to production. The code has not changed but we are now experiencing issues with Accept.js. We have confirmed that we are connecting to the sandbox link and using sandbox credentials.</P><P>&nbsp;</P><P>When the user enters their card info the form appears to submit but then nothing happens. It just sits at that point with the spinning wheel that says loading.&nbsp; The wheel stops after about 5-10 seconds but the iFrame form never closes.</P><P>&nbsp;</P><P>In the Network Panel of Developer Tools in the browser we see where Accept.js does a GET, an OPTIONS, and a POST as shown in the image. At this point the Accept.js code hangs and we don't really know why.</P><P>&nbsp;</P><P><IMG src="https://community.developer.cybersource.com/t5/image/serverpage/image-id/423i23798BC9548BF888/image-size/original?v=1.0&amp;px=-1" border="0" alt="accept.JPG" title="accept.JPG" /></P> Tue, 07 Aug 2018 15:45:54 GMT abarnes 2018-08-07T15:45:54Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Accept-js-hangs-on-new-box/m-p/64050#M38046 <P>We recently migrated from an older development environment to a new server where we plan to go in to production. The code has not changed but we are now experiencing issues with Accept.js. We have confirmed that we are connecting to the sandbox link and using sandbox credentials.</P><P>&nbsp;</P><P>When the user enters their card info the form appears to submit but then nothing happens. It just sits at that point with the spinning wheel that says loading.&nbsp; The wheel stops after about 5-10 seconds but the iFrame form never closes.</P><P>&nbsp;</P><P>In the Network Panel of Developer Tools in the browser we see where Accept.js does a GET, an OPTIONS, and a POST as shown in the image. At this point the Accept.js code hangs and we don't really know why.</P><P>&nbsp;</P><P><IMG src="https://community.developer.cybersource.com/t5/image/serverpage/image-id/423i23798BC9548BF888/image-size/original?v=1.0&amp;px=-1" border="0" alt="accept.JPG" title="accept.JPG" /></P> Tue, 07 Aug 2018 15:45:54 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Accept-js-hangs-on-new-box/m-p/64050#M38046 abarnes 2018-08-07T15:45:54Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Accept-js-hangs-on-new-box/m-p/64094#M38080 <P>We were able to resolve this issue. Our credentials were incorrect causing an infinite loop of requests that caused the issue. Our site is hosted by CloudFlare and an IT person configured it to not display errors in the console. This prevented us from diagnosing the issue immediately.</P> Thu, 09 Aug 2018 18:37:25 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Accept-js-hangs-on-new-box/m-p/64094#M38080 abarnes 2018-08-09T18:37:25Z