topic Re: RefID not being returned in get transaction detail in Integration and Testing

RefID not being returned in get transaction detail

synconnv1 — Sun, 28 Jan 2018 17:43:33 GMT

I am trying to get the refId from the transaction details related to a webhook response to a Hosted Accept page (the payment page works, get a token, getting the webhook response with no problems) and the refId (our order number) that is sent to the transaction is not getting returned in the refId from the get trans detail.

The code I use to set the refId is on getting the payment page:

GetHostedPaymentPageRequest apiRequest = new GetHostedPaymentPageRequest();
apiRequest.setTransactionRequest(txnRequest);
apiRequest.setHostedPaymentSettings(alist);
apiRequest.setRefId(refId);

GetHostedPaymentPageController controller = new GetHostedPaymentPageController(apiRequest);
controller.execute();

GetHostedPaymentPageResponse response = new GetHostedPaymentPageResponse();
response = controller.getApiResponse();

The getting and using of the page works fine, but when I get the transaction deatils from the transactionId passed back in the webhook, it returns null for the refId.

The code I am using to get the transaction data works with no problem and is below:

public static GetTransactionDetailsResponse getAnetTransaction(String transactionId)
{
ApiOperationBase.setEnvironment(getEnvMode());
MerchantAuthenticationType merchantAuthenticationType = new MerchantAuthenticationType() ;
merchantAuthenticationType.setName(CAPCP_PMT_VENDOR_ID_1);
merchantAuthenticationType.setTransactionKey(CAPCP_PMT_VENDOR_ID_2);
ApiOperationBase.setMerchantAuthentication(merchantAuthenticationType);

GetTransactionDetailsRequest getRequest = new GetTransactionDetailsRequest();
getRequest.setMerchantAuthentication(merchantAuthenticationType);
getRequest.setTransId(transactionId);

GetTransactionDetailsController controller = new GetTransactionDetailsController(getRequest);
controller.execute();
GetTransactionDetailsResponse getResponse = controller.getApiResponse();

if (getResponse != null)
{
if (getResponse.getMessages().getResultCode() == MessageTypeEnum.OK)
{
System.out.println(new Date().toString() + " - >>>> getAnetTransaction: Got ANET transaction data for OrderNo: " + getResponse.getRefId());
}
else
{
System.out.println(new Date().toString() + " - >>>> getAnetTransaction: Failed to get transaction details: transactionId: " + transactionId
+ " ResultCode: "+ getResponse.getMessages().getResultCode());
}
}
return getResponse;
}

Can someone let me know if I am missing something or this is the incorrect way to link a webhook to the order that is processed?

I have not been able to find anything else on how to link a payment result to the initiating order that is linked to the webhook trans ID as the trans id does not seem to be returned with the page initialization.

Thanks for any help,

Re: RefID not being returned in get transaction detail

Anurag — Tue, 30 Jan 2018 06:22:21 GMT

Hi @synconnv1

Thanks for your post . This is a bug in the Accept Hosted where refID is not getting passed correctly .

Our team is currently working on a fix for it . We will update the post once we are near the release .

Also we are going to enhance our Webhook Notifications to return the merchantRefID and

invoiceNumber in the payload in an upcoming release .

Thanks

Re: RefID not being returned in get transaction detail

synconnv1 — Tue, 30 Jan 2018 13:45:30 GMT

Hey Anurag,

Its good to know its a bug and I am not crazy, but the problem is my client wants to go live and with this bug I have not been able to find any other way to link the transaction coming back from the webhook to my system's order.

Until this gets fixed, how do I get some sort of reference back to my system so I can know what order the payment needs to be posted back to?

Thanks,

Re: RefID not being returned in get transaction detail

Anurag — Tue, 30 Jan 2018 22:42:14 GMT

Hi @synconnv1

As a workaround you can pass the refID in the invoiceNumber field under the order when calling the getHostedPaymentPageRequest.

You should be getting back the invoiceNumber in the getTransactionDetails call .

Hope this helps .

Re: RefID not being returned in get transaction detail

shikhar — Tue, 22 May 2018 07:41:44 GMT

Has this been fixed ?

Re: RefID not being returned in get transaction detail

shikhar — Tue, 22 May 2018 07:48:34 GMT

Has this been fixed ?

Re: RefID not being returned in get transaction detail

coppercup — Mon, 13 Aug 2018 14:01:34 GMT

I can confirm that this issue has not yet been fixed, but I am told that it has been escalated and is expected in an upcoming release.

Re: RefID not being returned in get transaction detail

linvio — Fri, 31 Aug 2018 22:39:52 GMT

Also confirming that this still doesn't work.

Even if you set the refId on the original transaction, getTransactionDetails does NOT return the value in transRefId.

And to clarify, this is the transRefId field we're talking about. Not the refTransId field (which would contain the original transaction Id for say a refund) and not the refId field (which would contain the refId value submitted with the getTransactionDetails request.

Re: RefID not being returned in get transaction detail

chawkins7 — Thu, 20 Sep 2018 01:15:43 GMT

Glad I found this thread. Was struggling with this today, and frustrated that transRefId was coming back null. Hoping for a fix soon.

Re: RefID not being returned in get transaction detail

mingjin918 — Thu, 17 Jan 2019 23:23:24 GMT

Not fixed yet?

Re: RefID not being returned in get transaction detail

arey — Tue, 05 Mar 2019 18:28:41 GMT

"RefID not being returned in get transaction detail" still doesn't work!

This bug was first reported on 01-28-2018 09:43 AM, here we are over 13 months later, and it hasn't been fix.

Authorize has given developers barely 2 months to deal with the MD5 Hash Removal when it has taken them (Authorize) over 13 months to not fix a bug...

Re: RefID not being returned in get transaction detail

arey — Tue, 05 Mar 2019 18:29:24 GMT

"RefID not being returned in get transaction detail" still doesn't work!

This bug was first reported on 01-28-2018 09:43 AM, here we are over 13 months later, and it hasn't been fix.

Authorize has given developers barely 2 months to deal with the MD5 Hash Removal when it has taken them (Authorize) over 13 months to not fix a bug...

Re: RefID not being returned in get transaction detail

arey — Tue, 05 Mar 2019 18:32:32 GMT

"RefID not being returned in get transaction detail" still doesn't work!

This bug was first reported on 01-28-2018 09:43 AM, here we are over 13 months later, and it hasn't been fix.

Authorize has given developers barely 2 months to deal with the MD5 Hash Removal when it has taken them (Authorize) over 13 months to not fix a bug

Re: RefID not being returned in get transaction detail

Anurag — Fri, 22 Mar 2019 05:47:31 GMT

Hi All ,

This should be fixed now .

Thanks

Anurag

Re: RefID not being returned in get transaction detail

inchol — Fri, 16 Aug 2019 00:29:30 GMT

No, it is not fixed as 2019-08-15 and library version 2.0.1

Also when I set the order property of transactionRequest and set the invoiceNumber, then I get error on the payment page:

Unexpected error. Please try again.

poor naming conventions, poor implementaion.

Re: RefID not being returned in get transaction detail

linvio — Wed, 27 Nov 2019 22:54:23 GMT

Has this been fixed yet? Posts as of 2019-08-15 indicate not.

This is important for us.

Thanks

Re: RefID not being returned in get transaction detail

LavyChava — Thu, 07 Jan 2021 18:09:34 GMT

The transrefid in getTransactionDetailsResponse is returning the value passed in "refId" while submitting/creating the transaction.