Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox

mohammedjasam — Tue, 04 Sep 2018 21:20:52 GMT

We send create customer profile request as per documentation
We get a successful createCustomerProfileResponse where code start with “I” and we get

customerProfileId (e.g. 1505165730 was created on 09/04/2018)
customerPaymentProfileIdList

When we do a Get Customer Profile

We get valid customer
We can use to use the profile to make payment

Now when I login to Customer Information Manager in Sandbox to review the Profile, I don’t see any results (no result with or without filtering)
Our question is:

Is this the right place to review the request?
We are can’t also find the transaction log using the customer profile, can you help us locate that log
When I use “Add Profile” and create a dummy profile I see the profile, so is this different from customer profile used creating workflow

Re: Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox

gmokhasi — Thu, 06 Sep 2018 11:42:49 GMT

Hi @mohammedjasam, I am unable to reproduce this issue. I created a profile, used it for a transaction and am able to see both

the profile in Customer Information Manager after logging into the sandbox

the associated transaction after clicking on "view history".

Can you try again or provide us more details?

Re: Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox

mohammedjasam — Fri, 07 Sep 2018 13:16:54 GMT

Hi @gmokhasi, I'm sending a request for customer profile creation from the following code.

      strJSON = JsonConvert.SerializeObject(aobjRequest)
      ValidateStandardPaymentConfiguration(aobjRequest)

      strMarketType = aobjRequest.Configuration.GetStringValue("MarketType")

      ApiOperationBase(Of ANetApiRequest, ANetApiResponse).RunEnvironment = GetEnvironment(aobjRequest)

      ApiOperationBase(Of ANetApiRequest, ANetApiResponse).MerchantAuthentication = New merchantAuthenticationType() With
      {
        .name = aobjRequest.Merchant.ID,
        .ItemElementName = ItemChoiceType.transactionKey,
        .Item = aobjRequest.Merchant.Password
      }

      objCC.cardNumber = aobjRequest.Customer.CreditCard.Number
      objCC.expirationDate = aobjRequest.Customer.CreditCard.ExpirationMonth + aobjRequest.Customer.CreditCard.ExpirationYear

      If aobjRequest.Customer.CreditCard.SecurityCode.IsNullOrEmptyOrBlankSpace Then
      Else
        objCC.cardCode = aobjRequest.Customer.CreditCard.SecurityCode
      End If

      objBillingInfo.firstName = aobjRequest.Customer.FirstName
      objBillingInfo.lastName = aobjRequest.Customer.LastName
      objBillingInfo.address = aobjRequest.Customer.BillingAddress.Line1
      objBillingInfo.city = aobjRequest.Customer.BillingAddress.City
      objBillingInfo.zip = aobjRequest.Customer.BillingAddress.Zip
      objBillingInfo.state = aobjRequest.Customer.BillingAddress.State
      objBillingInfo.country = aobjRequest.Customer.BillingAddress.Country

      objPaymentType.Item = objCC

      objPaymentProfile.payment = objPaymentType
      objPaymentProfile.billTo = objBillingInfo
      Dim objPaymentProfiles() As customerPaymentProfileType = {objPaymentProfile}
      Dim objShipToList() As customerAddressType = {objBillingInfo}

      objCustomerProfile.merchantCustomerId = aobjRequest.Merchant.ReferenceNumber
      objCustomerProfile.paymentProfiles = objPaymentProfiles.ToArray()
      objCustomerProfile.shipToList = objShipToList.ToArray()

      If aobjRequest.Customer.Email.IsNullOrEmptyOrBlankSpace Then
        objCustomerProfile.email = "noreply@dummy.com"
      Else
        objCustomerProfile.email = aobjRequest.Customer.Email
      End If

      objRequest.profile = objCustomerProfile
      objRequest.validationMode = validationModeEnum.liveMode

      Dim objController As New createCustomerProfileController(objRequest)
      objController.Execute()

      objCreateBillingProfileResponse = objController.GetApiResponse()

      If objCreateBillingProfileResponse.IsConstructed AndAlso
        objCreateBillingProfileResponse.messages.resultCode = messageTypeEnum.Ok AndAlso
        objCreateBillingProfileResponse.messages.message.ToString().IsNotNullOrEmpty Then
        If objCreateBillingProfileResponse.messages.message(0).text = "Successful." AndAlso
          objCreateBillingProfileResponse.messages.message(0).code.StartsWith("I") Then
          objResponse.ReturnCode = USIPaymentResult.Success
          objResponse.Message = objCreateBillingProfileResponse.messages.message(0).text
          objResponse.PayerInfo.CustomerProfileID = objCreateBillingProfileResponse.customerProfileId
          objResponse.PayerInfo.BillingProfileID = objCreateBillingProfileResponse.customerPaymentProfileIdList(0)
        End If
      Else
        If objCreateBillingProfileResponse.IsConstructed AndAlso
             objCreateBillingProfileResponse.messages.message(0).code.StartsWith("E") Then
          objResponse.ReturnCode = USIPaymentResult.Failed
          objResponse.Message = objCreateBillingProfileResponse.messages.message(0).text
        Else
          objResponse.ReturnCode = USIPaymentResult.Failed
          objResponse.Message = USIHttpGlobals.CommonPhraseDictionary.LookupMessage(USIConstants.BasePhrases.NoResponseFromTheGateway)
        End If
      End If

Please let me know if I'm missing anything that's not letting me view the successfully created profiles on the sandbox.authorize.net CIM.

Thank you for your help!

topic Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox in Integration and Testing

Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox

Re: Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox

Re: Search Tokenized Customer Payment Profile in Customer Information Manager in Sandbox