topic Re: HostedProfileIFrameCommunicatorUrl Stopped Working in Integration and Testing

HostedProfileIFrameCommunicatorUrl Stopped Working

adamrandazzo — Wed, 03 Oct 2018 13:10:03 GMT

There had been some activity on this page regarding the HostedProfileIFrameCommunicatorUrl: https://github.com/AuthorizeNet/sdk-php/issues/336

We have a web app that has been running fine for about three years using the hosted profile iframe, and it suddenly stopped working around 9/18. It doesn't work for new payment methods or existing ones.

The popup loads successfully and there are no errors from authorize.net and there are no javascript errors. However, the popup remains blank.

Inspecting the iFrame source, you can clearly see that the profile data was returned from Authorize.Net (when editing a profile for example).

Any thoughts on this?

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

crystal — Thu, 04 Oct 2018 18:02:49 GMT

Could you give us your site address so we can debug from there? thanks,

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

adamrandazzo — Mon, 08 Oct 2018 13:24:08 GMT

It is behind a login system, is there a way I can DM you a temporary login?

Thanks,

Adam

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

Anurag — Tue, 09 Oct 2018 02:44:02 GMT

Hi @adamrandazzo

You can email the details how to access your site for checking the issue to developer_feedback@authorize.net

Thanks

Anurag

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

adamrandazzo — Thu, 11 Oct 2018 18:05:40 GMT

Hi @Anurag - I have emailed the address you listed. Please let me know when you may be able to take a look.

Best,

Adam

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

adamrandazzo — Tue, 16 Oct 2018 12:26:33 GMT

Hi @Anurag just checking to see if you are still able to help.

Best,

Adam

Re: HostedProfileIFrameCommunicatorUrl Stopped Working

JK — Thu, 15 Nov 2018 19:33:02 GMT

Hi Adam,

It would be much appreciated if you can give us little more details to anlyse the issue mentioned.

1.Which browser you are facing this issue, please give us the browser with browser version.

2. Which functionality causing this issue? is it Customer profile manage or payment?

Thanks,