topic PayPal Express checkout is not working in Integration and Testing

PayPal Express checkout is not working

MaksymShchl — Mon, 18 Feb 2019 18:16:54 GMT

Dear support team,

We are facing an error on each transaction type from Authorize.net to PayPal, even using your Live API Console:

API Response Code E00027 : The transaction was unsuccessful. Transaction Response Code 57 : An error occurred during processing. Please try again.

Moreover, a half week ago everything was ok.

We are tried to create a new account for the Authorize.net and new account for the PayPal, integrate them through Digital Payment Solutions, but in the end, we are getting the same issue.

We are using sandboxes and Live mode,

Changing Live mode to the test is not an option because the token from the "PayPal" receiving as 0 and it is not possible to proceed with such test payment.

Please assist.

Re: PayPal Express checkout is not working

MaksymShchl — Tue, 19 Feb 2019 01:00:03 GMT

Can it be related that right now PayPal Express Checkout under the maintenance?
https://www.paypal-status.com/product/production

Because we are using sandbox account, and accordingly the
https://www.paypal-status.com/product/sandbox
all Sandbox Systems working well at the moment.

Re: PayPal Express checkout is not working

rypendev2019 — Tue, 19 Feb 2019 18:02:37 GMT

I am getting the same errors right now in Sandbox mode. Even testing in the API Live Console throws the same generic 57 error code. Confirmed that nothing has changed with my Paypal Integrations, still hooked up to a paypal sandbox account.

Re: PayPal Express checkout is not working

mmcguire — Tue, 19 Feb 2019 21:40:51 GMT

I just tried an Auth Only in the sandbox and received an Express Checkout Token in the sandbox. It appears to be working now. Are you still seeing the errors?