topic Re: My simple checkout buttons do not work on my site in Integration and Testing

My simple checkout buttons do not work on my site

EB222222 — Sat, 31 Jan 2015 18:36:49 GMT

My website is not yet "live" but is up and running, and when I had my web designer copy and paste the HTML code from authorize.net onto the site, none of the buttons are active.

The web page for the first payment button is: http://www.247nywebdesign.com/Testing/Infinite%20Athletics/php/PrivateLesson.php

The coding for the button is: <form name="PrePage" method = "post" action = "https://Simplecheckout.authorize.net/payment/CatalogPayment.aspx"> <input type = "hidden" name = "LinkId" value ="806adffd-62a6-47fb-9da4-12c530814072" /> <input type = "submit" value = "Buy Now!" /> </form>

The button show up on the site, but none of them respond when they are clicked.

Does anyone know where the problem lies? Thanks in advance!

Re: My simple checkout buttons do not work on my site

RaynorC1emen7 — Sat, 31 Jan 2015 20:24:45 GMT

When I look at the page source from a broswer, I don't see any

</form>

All I see it the 2 <input /> tags.

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Sat, 16 Mar 2019 10:01:42 GMT

did you ever find the answer to this problem? I have the same issue... please help

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Sat, 16 Mar 2019 10:22:05 GMT

I have this same issue which is ... the prepopulated HTML code doesn't work on my site (see below)

does anything look weird here? please help is you can.

Re: My simple checkout buttons do not work on my site

Renaissance — Sat, 16 Mar 2019 15:15:35 GMT

@tiffanyabritt,

That form looks fine. What specific issue are you having? The buttons show up but nothing happens when they are clicked? Or is it that they don’t show up at all? Or does the entire page not show up ? If you can be more specific it will be easier for us to help you.

Your issue is likely tied to the rest of your html. You may have this button embedded in another form. If you want, post the full html of the page, with any identifying or private information changed.

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Sun, 17 Mar 2019 18:38:57 GMT

Hi thx! Correct, nothing happens after I click the button. A little sad face pops up. I use "godaddy" editor for my website (basically for beginners like myself) hopefully what I have pasted below will show enough of the html for you the assist with my error. thx . pls see below

Re: My simple checkout buttons do not work on my site

Renaissance — Sun, 17 Mar 2019 22:32:34 GMT

Ok

Here’s your next step. Looks like this is being implemented with JavaScript. Am I correct that you get the html in your interface and then paste it into this website builder? Looks like the website builder is converting it to JavaScript.

This means you probably have a JavaScript error. Open your webpage in google chrome. Right click and select “inspect”. The inspect window will open up. On the inspect window, there will be a tab called console. Click that. Then on your webpage click your pay now button and see if you get an error in your console. Click on the error and see what it says.

After that post what happens and hang tight. This is my time killer while waiting on food and I’ll be in the lookout.

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Sun, 17 Mar 2019 22:49:56 GMT

Ok thx!!!!... after going through those steps , here what came up as the error:

Refused to display 'https://simplecheckout.authorize.net/payment/CatalogPayment.aspx' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

Re: My simple checkout buttons do not work on my site

Renaissance — Mon, 18 Mar 2019 03:29:17 GMT

There is your issue. You have this set to display in an iframe. What you are trying to do, it looks like, is have the customer stay on your webpage to complete payment. So however it is that you drag and drop with godaddy, you are selecting an iframe. What you need is for the page to open up in a brand new page. You need your customers to be transferred to https://simplecheckout.authorize.net/payment/CatalogPayment.aspx .

This creates a little snag in the user experience, as it would be smoother for them to stay on your site. Using this type of payment however you have only this option.

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Mon, 18 Mar 2019 13:11:53 GMT

Thx! I am working on this new fix now but I was wondering “why doesn’t the https/Simplecheckout.authorize.net/payment/CatalogPayment.aspx” address have something specific to my company cart? When I click the link by itself, it doesn’t work or have my company menu.

Re: My simple checkout buttons do not work on my site

Renaissance — Mon, 18 Mar 2019 15:14:35 GMT

Your html looks like this-

<form name="PrePage" method = "post" action = "https://Simplecheckout.authorize.net/payment/CatalogPayment.aspx"> <input type = "hidden" name = "LinkId" value ="806adffd-62a6-47fb-9da4-12c530814072" /> <input type = "submit" value = "Buy Now!" /> </form>

The long string of alpha-numeric characters and dashes is tied to your authorize account. What happens is when your customer clicks Buy Now that value is passed on to authorize.net. It does two things, one it validates that the request is coming from a website with a legitimate account, and two it identifies it as coming from you. I’ve never used this product but I would say that the checkout page will have something specific to your store.

The reason that the link doesn’t work when you click on it is that authorize doesn’t allow people to pull up the form without validating who they are first. This is done for security reasons. If they allowed the form to be called up simply by clicking the link, they would have no control over who can access their form, and attackers could try to corrupt the form for malicious purposes.

Even though you have an account, by merely clicking the link you are not passing your validation token (the long string after “value=“ on your html). To do that it has to be in a form with a button.

There are products on offer here that will allow you to open up a payment window within your website, without transferring the customer to a separate webpage. For that you would have to hire a programmer to set up the integration, as it involves much more than copying and pasting html code.

My pancakes just came. Best of luck to you.

Re: My simple checkout buttons do not work on my site

Renaissance — Mon, 18 Mar 2019 20:21:59 GMT

@tiffanyabritt

Quick heads up- if this is the form you got to use in real transactions, you will want to look into generating a new block of html with a new token tied to your account, and disable the one you have. The posts on this forum accumulate 10s of thousands of views and you do not want people having your credentials.

Re: My simple checkout buttons do not work on my site

tiffanyabritt — Mon, 18 Mar 2019 20:39:01 GMT

ok thank you.