topic Re: Sandbox: Error getting valid response from api in Integration and Testing

Sandbox: Error getting valid response from api

fifty-git — Wed, 17 Apr 2019 14:03:31 GMT

Yesterday we started getting this error on out development server, "Uncaught Exception: Error getting valid response from api.".

Our production checkout is working fine, but when trying to create a new profile using a test CC#, it fails.

Has something checnged on apitest.authorize.net?

Thanks,

Don

Re: Sandbox: Error getting valid response from api

fifty-git — Wed, 17 Apr 2019 15:52:08 GMT

What's strange is the sandbox works from our staging server. But the code is the same.

I'm now catching the exception and the error is the same. When I look at the Authorizenet.log file the transaction stops at the response.

authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 96) - Response from AnetApi:

It just ends there.

Any help appreciated.

BTW, using the PHP SDK v1.9.9 and I have the latest cert.pem

Re: Sandbox: Error getting valid response from api

fifty-git — Wed, 17 Apr 2019 16:41:26 GMT

Upgraded to 2.0.0 with no change

Re: Sandbox: Error getting valid response from api

RichardH — Wed, 17 Apr 2019 17:19:15 GMT

Hello @fifty-git

Have you tried using Wireshark or similar tools to isolate where communication breaks down?

Richard

Re: Sandbox: Error getting valid response from api

fifty-git — Wed, 17 Apr 2019 18:03:27 GMT

I hadn't before your reply. I've installed wireshark locally and now I'm reading network traffic over ssh using tcpdump. But I really don't know what I'm looking for.

When I try to do a checkout on our dev, I saw this go by. with in black and red...

434747	515.610095	172.31.1.115	172.31.3.33	TCP	66	[TCP Previous segment not captured] 64742 → 22 [ACK] Seq=146989 Ack=441873649 Win=8619 Len=0 TSval=435510312 TSecr=1127518184

434748	515.610115	172.31.3.33	172.31.1.115	SSH	1314	Server: [TCP ACKed unseen segment] [TCP Previous segment not captured] , Encrypted packet (len=1248)

I'll have to figure out what this means

- Don

Re: Sandbox: Error getting valid response from api

fifty-git — Wed, 17 Apr 2019 19:16:48 GMT

well, I did a reboot on our aws instance and that fixed it.

Sorry for the messed up post.

- D