topic Re: Find Subscription cancelation date in Integration and Testing

Find Subscription cancelation date

Sarita555 — Fri, 05 Jul 2019 06:08:27 GMT

Hi,

How can I find the date when the subscription was canceled?

GetSubscription method returns the startDate but it doesn't return the endDate.

Is there any way to get the end date.

We need this information to calculate churn rate in our app.

Thank You.

Re: Find Subscription cancelation date

Renaissance — Mon, 08 Jul 2019 00:53:10 GMT

@Sarita555

There are a number of ways to do that using the info returned from subscription reporting but I will not even get into them as they take more work than is necessary. I do not believe there is a response field in any API call to get that, but you can subscribe to subscription events for Webhooks. That is what you want to do. Set up webhooks.