topic Re: void PayPal transaction in Integration and Testing

void PayPal transaction

venkyd12 — Fri, 12 Jul 2019 09:15:09 GMT

Hi Team,

When we do successful paypal authCaptureTransaction and authCaptureContinueTransaction, we are not able to void same transaction.

It returns below error response:
"errors": [ { "errorCode": "2", "errorText": "This transaction has been declined." } ],

Is there any way to void this transaction?

Thanks,
Venaktesh D

Re: void PayPal transaction

mmcguire — Mon, 15 Jul 2019 19:28:29 GMT

Voiding an auth capture is not supported due to how PayPal processes the transactions on their end. At the point where you submit authCaptureContinue, the transaction is complete. The next step would be to credit instead of void.

Here are the transaction states/flow that are allowed:

Sequence 1
1 Authorization Only
2 Get Details (recommended for shipping)
3 Authorization Only, Continue
4 Prior Authorization Capture
5 Refund (optional)

Sequence 2
1 Authorization Only
2 Get Details (recommended for shipping)
3 Authorization Only, Continue
4 Void

Sequence 3
1 Authorization and Capture
2 Get Details (recommended for shipping)
3 Authorization and Capture, Continue
4 Refund (optional)

Re: void PayPal transaction

venkyd12 — Tue, 06 Aug 2019 18:21:27 GMT

Thanks @mmcguire for solution.

Just need one more clarification:

PayPal express checkout:

I have followed above sequence2(successfully authorized) and able to see multiple entries on paypal merchant account.

example:

Authorization from testuser (pending)
Order from testuser (pending)

so when i do void for this authorized transaction its only voiding authorization from testuser and order from testuser still shows as pending.

How to void order from testuser entry form same transaction?

Thanks,

Venkatesh D

Re: void PayPal transaction

techmonster1234 — Fri, 01 Jan 2021 05:55:01 GMT

PayPal transactions that have been submitted as multiple partial settlements, however, can also be voided with the status of Settlement Pending. When a transaction is voided, the original authorization should disappear from the customer's statement within 24 to 48 hours. aces etm