Getting error E00001 - "Unexpected error. Please try again." after clicking Pay button in Sandbox

arabindap — Mon, 15 Jul 2019 23:44:13 GMT

Hi,

I am using “Accept Hosted” solution using “Integrate the form using a redirect” in the sandbox environment. But, I am getting error “E00001 - Unexpected error. Please try again” after clicking “Pay” button in the form.

Please see the steps that I have followed:

1. I am getting token by calling “getHostedPaymentPageRequest” from C# code and pass token to page to generate payment page by posting the form to the URL https://test.authorize.net/payment/payment .

2. Once, the page is loaded, enter all the info including credit card and billing address information and click “Pay” button. Then, I can see error in red "Unexpected error. Please try again."

I have captured request and response from the browser tool. Please see the request in below:

token:TRF4UpVHtT1p2S34HlDKQUolJnZIBFeSUCN8b0iQ8yShov13DmeVoeBZ1XVoQW8uiNa4XP4bB28Ydbz5oXTdsvNnpsW0byV3XYLHPh1AtA5O0+DBCkkb8kJinnsudLp4QqdvNOI0An2o7rwsI+DdvJBN1RWySPydAusg7MIAErXf/L1egst1VDMalGjPEozhsN6j+5eMhGFmuWs7vT+gQ1Ni4NFI9sjdwtSmiP1B/WhM2fJndiytBt5IPu9X/qrVWnLuP4dRtLhWeMG5zxVh1cFlJwoABPqGihfHP/WU/S6WhiUVUSVqYutTDPdHKvx9ikY2Wc0H+OT4taCxuOdKJnoGfJIwhtm7bDHUy3yekGnYvBz0a6E5dLRfHbKEwYHLAGyuAn4F0yUp04Q/oEs6/R7rmhumdFrVOpN+aAD8yfPRsGO7MDuvv1AMnxXj+rANmnzjsHdARWMiC5NDD//CAgeLYjHyh9hag3tWMyv32GxtfaQtNGACVM5mfL97y9yjZTFWlNjLSMqQv8leqdozlmsFVlQGTCu9Ib+jEoFNEIx4/woCw9ZQeOwChhOl4T/fgASyuh67oUl6N/mZA/9aHZ6VQJ0fFzhmqMK1hFGjEcxBhJllKSnybYIIpQVYd6+ceF1mlMqjW53XiV/rMHUjyA2iA+o77ReD5AQiby7PWTSGOCHTo8Y1ynuaxzOggfDo/U8paFf4OUDSkdypudfA5SK2s7X/K1VfavuLf4sTrOxnkjoNLYG60ytusOgnkYWMrvwbbThgKU3JaCl3ZOcDWB36R7uPFc1pS84egizUW5s72B5OfaciQwADoDlnNHKAqLsU03v76ohSg+g79k/0WX2NmB7JCSTIeSdXLfJTUZALZSK5SAi2oT0GH0Y+p7FQIeYnZspnF7mFbONjF1WLo9R/n75G6pv4NVkEU6YZ//kfmznd6yssm3fhFp4uFkKqsJYYmulc0LJbTl3JcI00tn8kXs0u8yYmZxfdJSpd+GseZQDdshzSY7k4zmogtH7jUUW5SSs9a+FPu7hdD9C9Kt4oqAXOM/bUUPwdqSUx3njB/ajfjHBiMh5ga5Ymx4v1WUBT/2RVZhmDGgPIDxT6+Ba4IEd8eyXE4tdnPiZ0OHrQl6uccLtxXo7hOTu6JYXa/cJHXEucXSyJBaUXSNiNcX3iPAdaodugzrXDapRAdie7uc8wfQQWO9n5ya2oliiDsMIWOm5Lyi/ko8CIbM+kiYnuRSwTgBVHx3o7acTx9ARIxLOB2MZFYBxpNMr8ordR.7c4CE85r5J9

totalAmount:100.00

paymentMethod:cc

creditCard:**** **** **** 1111 (masked credit card info since our email system doesn’t deliver it)

expirationDate:11/21

cardCode:***

billingInfo[firstName]:John

billingInfo[lastName]:Doe

billingInfo[company]:

billingInfo[address]:16802 Aston

billingInfo[city]:Irvine

billingInfo[state]:CA

billingInfo[zip]:92606

billingInfo[country]:US

billingInfo[phoneNumber]:8389393388

billingInfo[faxNumber]:

I have looked at blog and forum and tried, but couldn't resolve the issue. Please help!

Thanks in advance

Regards,

Arabinda

topic Getting error E00001 - "Unexpected error. Please try again." after clicking Pay button in Sandbox in Integration and Testing

Getting error E00001 - "Unexpected error. Please try again." after clicking Pay button in Sandbox