topic Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem in Integration and Testing

Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

icible — Mon, 04 Nov 2019 17:38:09 GMT

HI.

We eally need somebody at Authorize.NET to give some feedback to this problem.

My customers cannot run their business with your service because we get this error.

Please advise.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Fiala1904 — Sun, 10 Nov 2019 16:47:48 GMT

This is my first experience with a real problem from authorize.net. Is it typical that they just never fix bugs? What does it take to get action?

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Renaissance — Mon, 11 Nov 2019 16:47:12 GMT

@Fiala1904

You get this error in the console?

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Fiala1904 — Mon, 11 Nov 2019 17:27:15 GMT

I usually, although not invariably, get code E_WC_03, text "Accept.js is not loaded correctly" from Accept.js.

Strangely, I only have the problem with Firefox (my preferred browser) but not with Chrome or Edge. I even created a brand new virgin Firefox profile and still got the error so it is not any sort of caching/cookies issue.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Renaissance — Mon, 11 Nov 2019 18:52:46 GMT

@Fiala1904

Let me clarify- this error comes up in your browser window? The console will be found in developer tools or whatever the equivalent is on your browser. I use google chrome for debugging.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Renaissance — Mon, 11 Nov 2019 19:02:02 GMT

Just looking at posts and this appears to be consistent for many users. It was a cdn issue last time. Not sure what it is now and its strange that it only happens on Firefox. When you say a virgin profile, what do you mean?

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Fiala1904 — Mon, 11 Nov 2019 19:16:18 GMT

@Renaissance

The message is not automatically displayed on the console. It is in the response returned from Accept.js and my code displays it on the console from there.

By virgin profile I meant one that had never interacted with authorize.net, or anything at all, before.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Renaissance — Mon, 11 Nov 2019 19:31:01 GMT

@Fiala1904

Even if it is a new window it will still have the cdn file cached. The cache is maintained even after the session is closed.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

rpenn — Wed, 20 Nov 2019 21:42:42 GMT

I have the same issue happening in Chrome.

I have not tested in awhile and all was working before (no code changes) and now I am getting the E_WC_03 error.

Rick

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

namansimform — Tue, 10 Dec 2019 11:56:45 GMT

@Fiala1904 @Renaissance @icible @rpenn

having same problem with out client too. everything was working fine, suddenly started getting this error. any solution?

we are using Accept.js with ?ver=, not sure why still same caching issue? ref given below :

<script type="text/javascript" src="https://jstest.authorize.net/v1/Accept.js?ver={{time()}}" charset="utf-8"> </script>

ref :

http://files.simformsolutions.com.s3.amazonaws.com/simformscreen/FMB_2019-12-10_17-21-55.png

http://files.simformsolutions.com.s3.amazonaws.com/simformscreen/FMB_2019-12-10_17-21-23.png

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

Fiala1904 — Tue, 10 Dec 2019 19:15:19 GMT

After a long time, the exact problem that I was having suddenly went away around Nov 22. It has been working to my satisfaction since then.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

rpenn — Tue, 10 Dec 2019 19:46:33 GMT

I solved the problem by clearing cache and cookies from my local browser. I was using Chrome. This isssue was only happening in our test account.

Still don't understand why cache had anything to do with the issue but it at least solved the problem for my client.

Re: Still no answer about the "(E_WC_03) Accept.js is not loaded correctly" problem

rpenn — Wed, 08 Jan 2020 19:56:20 GMT

Testing today and receiving the same error again. The response of clearing cache is getting old. Is there a new url to use. I am using AcceptUI.js.

Accept.js is not loaded correctly / E_WC_003

Tired of this issue. I can't test with this issue constantly poping up.

Now I am getting complaints that the Credit Card Fields (other than the CCV code field) are disabled in production. I have not changed this code in ages.

What is going on? Any other solutions?