topic Error E00001 on when creating transaction using AcceptJS data in Integration and Testing

Error E00001 on when creating transaction using AcceptJS data

kiranks — Wed, 05 Feb 2020 16:32:58 GMT

Hello,

When using Accept.js and then creating a payment transaction we are seeing E00001 on sandbox. We are also using OAuth. Can you please tell what can be going wrong below. How can we get the sandbox to provide more details than a general error?

{
  "createTransactionRequest": {
    "merchantAuthentication": {
      "accessToken": "eyJraWQiOi------Y0QHl2RSJLjqtA"
    },
    "clientId": null,
    "transactionRequest": {
      "transactionType": "authCaptureTransaction",
      "amount": 27,
      "payment": {
        "opaqueData": {
          "dataDescriptor": "COMMON.ACCEPT.INAPP.PAYMENT",
          "dataValue": "eyJjb2RlIjoiNTBfMl8wNjAwMDUzQUMzOUIyODg2ODM5MzFFREI1MzNEQUE4RDlBNzgyNkVBNkY0ODhBOTQzMTVFMzlDRjE5
OTVEQzRENzJERDUwMDcxRkI1M0NEOUI3MkVGN0FBOUZBRTZCRkVCOTU4QTI3IiwidG9rZW4iOiI5NTgwOTE5OTc2MjYxNTc1MTA0NjAyIiwidiI6IjEuMSJ9
"
        }
      },
      "order": {
        "invoiceNumber": "3388",
        "description": "Payment for invoice 3388"
      },
      "lineItems": {
        "lineItem": [
          {
            "itemId": "3388",
            "name": "Invoice 3388",
            "description": "Invoice 3388",
            "quantity": 1,
            "unitPrice": 27
          }
        ]
      },
      "billTo": {
        "firstName": "Ellen",
        "lastName": "Johnson",
        "company": "Souveniropolis",
        "address": "14 Main Street",
        "city": "Pecan Springs",
        "state": "TX",
        "zip": "44628",
        "country": "USA"
      },
      "shipTo": {
        "firstName": "China",
        "lastName": "Bayles",
        "company": "Thyme for Tea",
        "address": "12 Main Street",
        "city": "Pecan Springs",
        "state": "TX",
        "zip": "44628",
        "country": "USA"
      },
      "transactionSettings": {
        "setting": [
          {
            "settingName": "duplicateWindow",
            "settingValue": "120"
          },
          {
            "settingName": "recurringBilling",
            "settingValue": "false"
          }
        ]
      },
      "userFields": {
        "userField": [
          {
            "name": "meta_invoice_number",
            "value": "3388"
          },
          {
            "name": "meta_business_id",
            "value": "5cfe"
          },
          {
            "name": "meta_is_manual_capture",
            "value": 0
          }
        ]
      }
    }
  }
}
CreateTransactionController {
  _request:
   { createTransactionRequest:
      CreateTransactionRequest {
        merchantAuthentication: [MerchantAuthenticationType],
        clientId: null,
        transactionRequest: [TransactionRequestType] } },
  _response: null,
  _endpoint: 'https://apitest.authorize.net/xml/v1/request.api' }
{
  "messages": {
    "resultCode": "Error",
    "message": [
      {
        "code": "E00001",
        "text": "An error occurred during processing. Please try again."
      }
    ]
  },
  "transactionResponse": {}
}

Re: Error E00001 on when creating transaction using AcceptJS data

kiranks — Wed, 05 Feb 2020 20:17:18 GMT

Is it possible that merchantAuthentication is missing "name"?

When accessToken is set, name is already in that object, right?

Re: Error E00001 on when creating transaction using AcceptJS data

NexusSoftware — Thu, 06 Feb 2020 12:21:04 GMT

Hello,

One possibility is the 'dataValue' is not valid in the JSON in the createTransactionRequest, because it contains spaces or \n,\r:

"dataValue": "eyJjb2RlIjoiNTBfMl8wNjAwMDUzQUMzOUIyODg2ODM5MzFFREI1MzNEQUE4RDlBNzgyNkVBNkY0ODhBOTQzMTVFMzlDRjE5
OTVEQzRENzJERDUwMDcxRkI1M0NEOUI3MkVGN0FBOUZBRTZCRkVCOTU4QTI3IiwidG9rZW4iOiI5NTgwOTE5OTc2MjYxNTc1MTA0NjAyIiwidiI6IjEuMSJ9
"

Try it with the 'dataValue' string trimmed:

"dataValue": "eyJjb2RlIjoiN8wNjAwMDUzQUMzOUIyODg2ODM5MzFFREI1MzNEQUE4RDlBNzgyNkVBNkY0ODhBOTQzMTVFMzlDRjE5OTVEQzRENzJERDUwMDcxRkI1M0NEOUI3MkVGN0FBOUZBRTZCRkVCOTU4QTI3IiwidG9rZW4iOiI5NTgwOTE5OTc2MjYxNTc1MTA0NjAyIiwidiI6IjEuMSJ9"

Re: Error E00001 on when creating transaction using AcceptJS data

kiranks — Thu, 06 Feb 2020 16:56:16 GMT

Thanks for the suggestion. In our db there was no extra space still we added a trim to try . It did not make a diff. What did help was adding apiloginid.

At this stage, we are curious why apiloginid is needed if we are providing the oauth access token.

Re: Error E00001 on when creating transaction using AcceptJS data

Badgericho — Sat, 08 Feb 2020 09:04:05 GMT

@Chick-fil-A survey wrote:
Hello,

One possibility is the 'dataValue' is not valid in the JSON in the createTransactionRequest, because it contains spaces or \n,\r:
"dataValue": "eyJjb2RlIjoiNTBfMl8wNjAwMDUzQUMzOUIyODg2ODM5MzFFREI1MzNEQUE4RDlBNzgyNkVBNkY0ODhBOTQzMTVFMzlDRjE5
OTVEQzRENzJERDUwMDcxRkI1M0NEOUI3MkVGN0FBOUZBRTZCRkVCOTU4QTI3IiwidG9rZW4iOiI5NTgwOTE5OTc2MjYxNTc1MTA0NjAyIiwidiI6IjEuMSJ9
"
Try it with the 'dataValue' string trimmed:
"dataValue": "eyJjb2RlIjoiN8wNjAwMDUzQUMzOUIyODg2ODM5MzFFREI1MzNEQUE4RDlBNzgyNkVBNkY0ODhBOTQzMTVFMzlDRjE5OTVEQzRENzJERDUwMDcxRkI1M0NEOUI3MkVGN0FBOUZBRTZCRkVCOTU4QTI3IiwidG9rZW4iOiI5NTgwOTE5OTc2MjYxNTc1MTA0NjAyIiwidiI6IjEuMSJ9"

Thank you for sharing article and information. this is very helpful

Re: Error E00001 on when creating transaction using AcceptJS data

kiranks — Wed, 12 Feb 2020 00:06:58 GMT

@Anurag -- Is it possible to comment?