topic Re: E00013 Expiration Date is invalid in Integration and Testing

E00013 Expiration Date is invalid

piyush-at-tusk — Thu, 18 Jun 2020 04:33:14 GMT

We are getting lots of error when expiry date month is in single digit 'M/YYYY'. Is this due to incorrect expiry date or wrong format?

Re: E00013 Expiration Date is invalid

NexusSoftware — Thu, 18 Jun 2020 09:49:37 GMT

Hello,

Are you using one of the SDKs? If so, which one.

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Tue, 23 Jun 2020 12:38:01 GMT

We are using C# sdk v1.9.5

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Tue, 23 Jun 2020 12:40:10 GMT

When adding a payment profile, if user puts in the incorrect expiry date, would we still get E00013 or this error is only for incorrect formatting?

Re: E00013 Expiration Date is invalid

NexusSoftware — Tue, 23 Jun 2020 12:49:45 GMT

With the C# SDK, try using the following format for the expiration date:

expirationDate = "0622"

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Tue, 23 Jun 2020 13:56:51 GMT

I can try that, as per documentation we switched to yyyy-MM from M/yy or M/yyyy format, but we were still getting that error, any thoughts on the previous question?

@piyush-at-tusk wrote:
When adding a payment profile, if user puts in the incorrect expiry date, would we still get E00013 or this error is only for incorrect formatting?

Re: E00013 Expiration Date is invalid

NexusSoftware — Tue, 23 Jun 2020 14:02:31 GMT

You could check to see the actual value that is being passed for the expirationDate.

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Tue, 23 Jun 2020 16:53:30 GMT

yeah, we looked at it and 4/2022 failed. but after formatting it to 2022-04 it was still failing. so wondering if incorrect date can also cause this issue or not

Re: E00013 Expiration Date is invalid

mmcguire — Tue, 23 Jun 2020 17:24:16 GMT

Use XML gYearMonth (YYYY-MM) formatting. This is the only supported format.

Does 2022-04 fail due to the same error? It looks correct. I tried it in the sandbox and it worked.

https://developer.authorize.net/api/reference/index.html#customer-profiles-create-customer-payment-profile

Re: E00013 Expiration Date is invalid

NexusSoftware — Tue, 23 Jun 2020 18:18:37 GMT

Maybe that is the preferred, documented format. But an alternate format works and is what is used in the C# SDK : https://github.com/AuthorizeNet/sample-code-csharp/blob/master/CustomerProfiles/UpdateCustomerPaymentProfile.cs

And where the OP is having an issue with the format ...

https://nexwebhost.com/authorizenet/tmp/authPayment.jpg

https://nexwebhost.com/authorizenet/tmp/authCPaymentProfile.jpg

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Tue, 23 Jun 2020 20:24:22 GMT

Yes, most of the times it works, just failing some times, that's why wondering whether this error is due to format or incorrect expiry date for the card

Re: E00013 Expiration Date is invalid

NexusSoftware — Wed, 24 Jun 2020 00:28:23 GMT

From the C# SDK, it looks like any of the following formats should be valid :

/// The expiration date - MMYY, MM/YY, MM-YY, MMYYYY, MM/YYYY, MM-YYYY
/// </summary>
public const string CreditCardExpiration = "x_exp_date";

https://github.com/AuthorizeNet/sdk-dotnet/blob/master/Authorize.NET/Utility/ApiFields.cs

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Wed, 24 Jun 2020 07:01:02 GMT

Yes, that's what i read too.

Would the same error E00013 come up if you put in the wrong expiry date for the card?

Re: E00013 Expiration Date is invalid

piyush-at-tusk — Fri, 26 Jun 2020 04:58:38 GMT

Yes, I have tried that too, customers have complained it profile creation fails and same details work the next time they try immediately.

Re: E00013 Expiration Date is invalid

Nicknames — Fri, 03 Jul 2020 05:10:39 GMT

error E00013 comes if you put in the wrong expiry date for the card. I am getting error when expiry date month is in single digit 'M/YYYY'. Is this due to incorrect expiry date or wrong format

Nicknames