topic Production Change Merchant Contact Information printed on receipt in Integration and Testing

Production Change Merchant Contact Information printed on receipt

steve2301 — Fri, 17 Jul 2020 11:51:27 GMT

Did my first Production credit card charge.

I get a receipt. At bottom of page it has

Merchant Contact information

How can I change/ stop that from being printed on the page?

Actually I would like to remove the Email from the Merchant Contact Information.

In Sandbox, this info was never printed on the receipt.

In fact the email receipt in SANDBOX does not look anything like the receipt on PRODUCTION.

How can I get a receipt from Sandbox that looks like Production receipt?

Thanks,

Steve2301

Re: Production Change Merchant Contact Information printed on receipt

mmcguire — Tue, 20 Oct 2020 22:06:27 GMT

The receipt settings are available in the Merchant Interface under Settings.

1. Log into the Merchant Interface http://login.authorize.net

2. Click on Settings on the left hand side

3. Select Email Receipt

Please note that a transaction request can also send email receipt parameters and settings that override the Merchant Interface settings. If you find that the above is not working, then look into what parameters are being sent in the transaction request.