C# getCustomerProfileRequest - Underlying Connection was Closed

gbrussel — Fri, 28 Aug 2020 17:49:12 GMT

We have a long running process that calls getCustomerProfileRequest. At a random time during this process, the call fails with "The underlying connection was closed: A connection that was expected to be kept alive was closed by the server."

Is there a way to ensure the connection is not closed during the call? Is there a session limit/expiration that is not documented within the API? We are using the C# SDK for implementation.

This is only happening when querying the production environment, not our sandbox environment.

topic C# getCustomerProfileRequest - Underlying Connection was Closed in Integration and Testing

C# getCustomerProfileRequest - Underlying Connection was Closed