https://community.developer.cybersource.com/t5/Integration-and-Testing/Users-with-Geolocation-Issues-Services-reporting-as-Singapore/m-p/73870#M45814 <P>On Friday (10/30), our relay responses stopped processing as our server's firewall has geolocation filters on.&nbsp; Apparently, (at least) the <A href="https://support.authorize.net/s/article/Authorize-Net-Domains-and-IP-Addresses" target="_self">Relay IPs</A> are now being tagged as Singapore in at least a couple geolocation databases.&nbsp; We got those white-listed.</P><P>&nbsp;</P><P>We're also aware of at least one client user who couldn't reach the hosted payment gateway.</P><P>&nbsp;</P><P>Support wasn't able to give much more to go on other than they're aware of the issue and investigating; turn off geolocation filtering.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Obviously, independent end-users outside of our network we can't help so much.&nbsp; Outside of corporate environments, hopefully the amount of end users affected by geolocation will be low.</P><P>&nbsp;</P><P>I didn't see anything logged, so&nbsp; thought I'd start something.&nbsp; If anyone has any experiences to add, please share!</P> Thu, 05 Nov 2020 13:44:21 GMT jhoven 2020-11-05T13:44:21Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Users-with-Geolocation-Issues-Services-reporting-as-Singapore/m-p/73870#M45814 <P>On Friday (10/30), our relay responses stopped processing as our server's firewall has geolocation filters on.&nbsp; Apparently, (at least) the <A href="https://support.authorize.net/s/article/Authorize-Net-Domains-and-IP-Addresses" target="_self">Relay IPs</A> are now being tagged as Singapore in at least a couple geolocation databases.&nbsp; We got those white-listed.</P><P>&nbsp;</P><P>We're also aware of at least one client user who couldn't reach the hosted payment gateway.</P><P>&nbsp;</P><P>Support wasn't able to give much more to go on other than they're aware of the issue and investigating; turn off geolocation filtering.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Obviously, independent end-users outside of our network we can't help so much.&nbsp; Outside of corporate environments, hopefully the amount of end users affected by geolocation will be low.</P><P>&nbsp;</P><P>I didn't see anything logged, so&nbsp; thought I'd start something.&nbsp; If anyone has any experiences to add, please share!</P> Thu, 05 Nov 2020 13:44:21 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Users-with-Geolocation-Issues-Services-reporting-as-Singapore/m-p/73870#M45814 jhoven 2020-11-05T13:44:21Z