Testing error - support seems unavailable

printjob1 — Wed, 04 Mar 2020 14:23:02 GMT

Hi there

I posted this on another thread but nothing came back so im posting it again

We have followed all your instructions and this still doesnt work.

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Original Problem
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when trying to send card details to you using acceptUI.js on a test sandbox we get the following errors:

First:

Library is not coming from Accept server--- a7e38542d3a404b4b3ac37a7252bca2e7f3dd724a357aa93ce22f413e74333c3

And then:

E_WC_03: Accept.js is not loaded correctly

Our API login id is : 5f76FEtQ

This is how we try to load it:

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What we have done to try to solve this
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1. Checked that script comes from Authorize.net servers
2. Checked that the Accept.js script executed in the browser matches the version stored on the server - we are executing the script that we got from the server.
3. Tried loading the LIVE version of the script. Works fine.
4. Tried loading the test version = ERROR - Accept is not loaded correctly

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Support Activity
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1. Emailed developer@authorize.net TWICE (no positive solution came back)
2. Created Support Case. (no positive solution came back)
3. Watched this forum hoping solution would emerge (no positive solution came back)

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Please investigate
~~~~~~~~~~~~~~~~~~~~~

Here are the response headers for the script.

Please reply with some support asap. Thanks in advance

Thanks
PJ Support

Re: Testing error - support seems unavailable

printjob1 — Tue, 10 Mar 2020 14:50:54 GMT

umm where are you reading about a 503 error?

the problem is still the same, and unresolved. how about an actual solution? anyone?

Re: Testing error - support seems unavailable

82fPKgyGLd84 — Tue, 24 Nov 2020 16:00:00 GMT

Were you able to solve the problem?

Re: Testing error - support seems unavailable

menxixas12 — Thu, 26 Nov 2020 09:32:57 GMT

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Testing error - support seems unavailable

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Re: Testing error - support seems unavailable