topic Re: Webhooks stopped working on Sandbox and Live in Integration and Testing

Webhooks stopped working on Sandbox and Live

lendon1112 — Mon, 08 Feb 2021 05:04:29 GMT

Hi everybody. Here is the issue:

From November 2020 my webhooks stopped working, endpoints are there, but I'm not getting any data from authorize.net. I didn't make any changes, it just stopped working. I tried to recreate that endpoints and nothing is changed. Thanks everybody in advance

Re: Webhooks stopped working on Sandbox and Live

mmcguire — Tue, 09 Feb 2021 01:56:04 GMT

Here are a few things to check:

1. In your webhook settings, disable to endpoint. Once it is disabled try the "Test Webhook" button. Is it successful? Do you see the request on your end? What do your logs say? (Don't forget to re-enable it in your settings).

2. Set up a parallel test endpoint, such as http://webhookinbox.com/. Does the test endpoint receive the webhook?

3. Check that you are not in test mode. Transaction related webhooks are not sent when the account is in test mode.

Re: Webhooks stopped working on Sandbox and Live

lendon1112 — Tue, 09 Feb 2021 09:22:37 GMT

Thanks for reply, by sending test webhooks I found the problem, it was on my server side.